Salesforce.com didn't act quickly enough to explain to users what was going on when it suffered an outage yesterday.
Software as Services
In the best-informed blog on software-as-a-service and on-demand business applications, Phil Wainewright cuts through the vendor spin, analyzes the trends to watch and adds his thought-provoking insights.
Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.
The Salesforce.com service has been out of action for a large part of today, which is bad news for the company and for the rest of the on-demand industry.
WebEx's CEO explains why his company's WebOffice has a better chance of dominating than rival applications from either salesforce.com or Microsoft.
Here's the dilemma for Google: If it's going to survive in the Web 3.0 era, it'll have to allow publishers to serve its ads on Alexa-driven results pages.
Microsoft CRM 3.0 is hugely compromised by an architecture that makes it simply uneconomic to offer as a competitive on-demand product.
JP Rangaswami, CIO at investment bank DrKW, expects today's core enterprise applications will be superceded by four new types of application.
WebSideStory's applications exemplify the Web 3.0 notion of layering functionality on top of raw API feeds. This is the shape of enterprise applications to come.
WebSideStory provides a suite of on-demand tools designed to maximize the success of a company's web presence as a highly efficient, proactive marketing machine.
Most Web 2.0 applications are free because nobody knows for sure how to measure and price on-demand functionality, or how to bill, collect and distribute the proceeds.
Web 2.0 is just a staging post. Web 3.0 is coming, and it's going to recreate our notion of the application as well as upsetting a few applecarts along the way.