Free agents acting in unconstrained competition will always outwit centralized hierarchies.
Software as Services
In the best-informed blog on software-as-a-service and on-demand business applications, Phil Wainewright cuts through the vendor spin, analyzes the trends to watch and adds his thought-provoking insights.
Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.
Is there a 'tipping point' when enterprises stop buying conventional licensed CRM in favor of hosted? I asked Siebel's Keith Raffel.
Large enterprises are just as interested in on-demand applications as smaller companies, but providers have to package them to suit their requirements.
Now that Sun has booted up its grid offering, it seems like a good moment to explode one or two myths about utility computing.
Microsoft's focus on desktop capability is the crux of why it can't possibly succeed against Google -- it's focusing on yesterday's market.
Hosted CRM revenues doubled between 2003 and 2004, leaping from 5% to a 10% revenue share of the total CRM software market, says AMR Research.
Athena Healthcare bowed out of its existing contract for Salesforce.com's on-demand CRM service and replaced it with open-source software from SugarCRM.
Sooner or later, Salesforce.com was going to make an idiot of itself with its tedious habit of creating brands by sticking "-force" on the end of any and every word.
I've always been wary of the term software-as-a-service, not only because SaaS is such an ugly acronym, but also because it conveys completely the wrong message. It gives the impression that all you need to do is take any old software package, run it up on a server in a data center, do a bit of financial engineering so customers can pay on a monthly plan, and hey presto!
A Web 2.0 company with a product that'll appeal to ultra-cautious corporate IT types.