On-demand CRM from SAP? Ho hum
SAP's new offering is going to be nothing more than a defensive play, like the current version of Microsoft CRM — a half-hearted answer to customers who enquire whether the vendor has an on-demand option.
Software as Services
In the best-informed blog on software-as-a-service and on-demand business applications, Phil Wainewright cuts through the vendor spin, analyzes the trends to watch and adds his thought-provoking insights.
Phil Wainewright
Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.
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