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Auditors backtrack on SaaS revenue recognition

By | March 25, 2009, 2:31am PDT

Just when SaaS vendors were starting to get their investors and customers comfortable with the recurring revenue model, now their accountants are getting cold feet. Fellow Enterprise Irregular Jason Corsello has drawn attention to Taleo’s restatement of financials all the way back to 2003, changing the recognition of professional services revenue to spread it across the length of the contract (typically three years in Taleo’s case). There is no change to the value of revenue being recognised, merely the timescale over which it is written to the bottom line. Corsello notes how exasperating this must be for Taleo:

Taleo has long stood by their revenue recognition policy … a policy that has been validated year over year and signed off by Deloitte (their auditors) in the form of the company’s 10K and 10Q. Now, those same folks, Deloitte, have chosen to change the rules and raise the accounting flag (did I say they signed off on those financial statements?), which triggered the attention of the ‘OCA’ (Office of the Chief Accountant of the Securities and Exchange Commission). I wonder how much longer Deloitte will be retained by Taleo?

He notes that the change may well lead many other SaaS vendors into “re-evaluating their accounting and revenue policies.” I’d add that it may also accelerate the move we’re already seeing towards shorter contract terms, since that would allow vendors to book their implementation revenue earlier. But why haven’t auditors and the SEC ever forced on-premise software vendors to take the same approach to implementation services revenues? — especially when there’s plenty more evidence of customers suing to recover those costs once they discover the implementation hasn’t worked! I wonder what the impact on SAP, Oracle and Accenture’s financials would be if they couldn’t recognize all their implementation and license fees until the application had been up-and-running for a three-year stretch? Ouch!

You can understand why, having completely failed to notice anything questionable in the books of the financial services industry over the past decade, auditors are now rushing around trying to cover their backsides by locking every other available stable door. But it is irksome to discover that they’re doing so by picking on industries that they patently don’t understand one iota, rather than doing a better job of policing those industries they understand all too well.

I should add — although you probably already worked this out — that I’m no accountant, so what do I know?

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Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.

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Phil Wainewright

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Biography

Phil Wainewright

Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant. He founded pioneering website ASPnews.com, and later Loosely Coupled, which covered enterprise adoption of web services and SOA. As CEO of strategic consulting group Procullux Ventures, he has developed an evaluation framework to help ISVs and enterprises select cloud platforms, and advises US and European vendors on messaging, positioning and go-to-market. His newest role as an industry advocate is vice-president of EuroCloud.

Talkback Most Recent of 4 Talkback(s)

  • It's high time Auditors...
    started adhering to GAAP. Allowing companies to conjure up their own accounting principles to falsely inflate the bottom line is one of the biggest factors allowing the massive failures in the economy today.

    Deloitte truly make take it on the chin but I think it was the proper choice for them to make. More auditors need to stand up a do what is right. If the SEC would stop allowing auditors that make flaky decisions just to keep an audit client to continue to issue statements then we could all better depend on the numbers coming from companies.
    ZDNet Gravatar
    bjbrock
    25th Mar 2009
  • Lies, dammed lies, and revenue recognition policies
    Speaking as an SaaS vendor and ex- (now reformed!) accountant, you can make a case for a wide range of recognition policies for SaaS revenues.

    For example, most companies stick by the "generally accepted" concept of recognising revenues over the period of the contact. That sounds as though it makes sense, but the business reality is that 90% of the work, and therefore the cost, in delivering that service is done before the customer actually signs, both in developing the product and then in the cost of pre-sale. Once the customer is up and running, post 30 day evaluation during which all the work gets done, the ongoing cost is pretty minimal. We are often in the position that we?ve invoiced the customer, been paid and have the cash but will not have recognised any revenue at all.

    I?m not saying that we should change the generally accepted accounting policies, and to be frank the current policy suits us fine, (we?d have to pay way more corporation tax if we recognised early!), but as with many industries to have to know what is behind the figures to form a "true and fair" view of what the business is really worth.

    John Paterson
    www.reallysimplesystems.com
    contrarythinking.wordpress.com

    ZDNet Gravatar
    JohnPaterson
    27th Mar 2009
  • RE: Auditors backtrack on SaaS revenue recognition
    As a SaaS vendor I agree with the revenue recognition over the life of the "subscription" contract. But if the "Professional" services are a separate line item and cover services such as business process analysis, modeling, re-engineering etc., with defined deliverables I do not agree. These are costs that typically occur during pre-sale, at project initiation and during implementation before the switch is even thrown to turn the service on. They also can be done separate from the subscription service. If these accounting methods were changed to cover professional services in this way not only would SaaS providers have to adjust their books but so would on premise software providers. What a mess.
    ZDNet Gravatar
    JMW09
    27th Mar 2009
  • RE: Auditors backtrack on SaaS revenue recognition
    Adopting EITF08-1 will potentially help SaaS companies to be able to recognize revenue for professional services, independent of the subscription services duration and contract as long as they sell those as separate line item. Revenue Rec guidance are sometime vague and generally interpreted differently by different companies and auditors. and on top of that most companies perform their rev rec and schedules one excel - which is so error prone - evidence of several public companies who rushed to adopt this new guidnace and misstated their revenues.
    rc
    ZDNet Gravatar
    rc06
    2nd Jun 2010

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