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Database.com: nice name, shame about the platform

By | January 14, 2011, 10:32am PST

Summary: This guest post explains why Salesforce.com’s new Database.com service won’t shake up the PaaS market, despite what you may have read on this blog last month. Contributed by PaaS vendor TrackVia’s CEO Matt McAdams.

Guest post When Salesforce.com announced its database-in-the-cloud service, Database.com, at Dreamforce last month, I suggested smaller PaaS vendors might get squished. Unsurprisingly, those who read my remarks were none too pleased. Matt McAdams, CEO of TrackVia, was so incensed he sat down and wrote the following, which in the interests of balance, I’ve agreed to publish as a guest post.

Last month Salesforce.com announced its new cloud database service, called Database.com. Or rather, the vendor pre-announced it — it’s not actually available yet, and won’t be until an undisclosed date in 2011. When it is available, it will be a minor addition to the database-as-a-service (DaaS) market, but clearly inferior to other existing offerings.

If you dig beneath the PR spin and examine the technical details published at Database.com, you’ll realize this is not new technology. Rather, Salesforce.com is making the existing database that currently underlies its CRM and Force.com platforms accessible to subscribers who don’t have accounts on one of those two platforms. The target audience is programmers who want to build an application outside of Force.com, but want a hosted database.

Unfortunately, web application developers will find the idea of hosting their data outside their application platform severely unappealing. The reason is latency.

In any web application, when a user clicks a button in the web app, an HTTP or AJAX request is sent across the public Internet to wherever the app code is hosted. Salesforce.com suggests this could be in Google’s AppEngine, Microsoft’s Azure, or Amazon’s EC2, among others. The app code then consults the database to retrieve information, usually a half-dozen or more times, and the resulting HTML or JSON response is sent back across the public Internet to the user’s browser. If the database and the application code are in the same location, then only two public Internet traversals are required to complete the request. If the database and the application code are in different locations, then more than a dozen public Internet traversals are required to complete the request.

Since these traversals are usually the bulk of the wait time for any web app, the app built on Amazon but storing data in Database.com will run at perhaps one tenth the speed (that is, page loads will take ten times longer) than a web app whose code and data are collocated. It’s a non-starter.

The conclusion is, people building apps on Google, Amazon or Azure will use those platforms’ native, local database services. People who use Force.com (or VMForce or Heroku) will use Database.com, but they already do — there’s nothing new there.

Database.com will do better with developers of mobile apps, which contain the user interface and the app code in the same bundle. For mobile apps that need to store data remotely (for example to sync data across devices), Database.com won’t have a latency disadvantage over any other cloud DB. However, in this scenario, Database.com has a different, equally severe disadvantage: it doesn’t support structured query language, or SQL.

Despite the buzz the contrarian no-SQL movement has been getting, the fact is the vast majority of apps and app developers still use relational databases that support SQL. Database.com doesn’t, at least not without the purchase of third-party drivers. Nor does it support cross-table joins, a bread-and-butter query type for any non-trivial app. So Database.com is inferior to other DaaS offerings that do support SQL and joins, like Amazon’s Relational Database Service, FathomDB, or Xeround.

This doesn’t mean that Database.com is without anything innovative. The visual schema designer looks slick. Also cool is the integrated permission feature, in which a user ID can be included in a query, and the rows returned are automatically filtered to only include those the user should have permission to see. More puzzling is the feature that provides a social feed of data rows changed; this is technically cool, but the actual value of sending feed updates on a row-by-row basis from the database instead of from the application layer is a head-scratcher.

The bigger criticism applies to all DaaS offerings, and it’s this: they’re solving the wrong problem. Making databases more accessible to programmers who already know how to use databases is nice and all, but how about making databases more accessible to business users? Why not let non-programmers build web apps without writing code? To do this, Database.com would have to include things that Salesforce.com discloses explicitly are not part of the platform: page layout tools, reports, dashboards, and so on. These can be built with Force.com, but using Force.com requires programming knowledge.

It seems to me the more innovative cloud DB players are the companies providing a cloud database with a complete, integrated app development platform that requires no coding, only point-and-click configuration. These platforms, like TrackVia (the author’s company) or Intuit’s QuickBase, are doing more to change how cloud apps get built than the better-known DaaS vendors are.

In summary, Database.com promises a few interesting features, but it’s hard to see why it’s a better platform than existing offerings. It’s certainly not going to put Oracle out of business. The best part may be the domain name.

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Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.

Disclosure

Phil Wainewright

Phil Wainewright's work as an independent consultant brings him into direct or indirect business relationships with several of the companies that he writes about, or their competitors. Phil is committed to maintaining the independent and opinionated stance that his writings are well known for and does not enter into contracts that would limit his freedom of expression in any way. However it is important in the interests of full disclosure to inform readers of those relationships so they can form their own judgement.

Read the complete list of Phil's relationships.

Biography

Phil Wainewright

Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant. He founded pioneering website ASPnews.com, and later Loosely Coupled, which covered enterprise adoption of web services and SOA. As CEO of strategic consulting group Procullux Ventures, he has developed an evaluation framework to help ISVs and enterprises select cloud platforms, and advises US and European vendors on messaging, positioning and go-to-market. His newest role as an industry advocate is vice-president of EuroCloud.

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RE: Database.com: nice name, shame about the platform
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
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Point and Click
nezproc 14th Jan 2011
Great post. Pretty much my thoughts too, the developer is not struggling with the db side, he is a DEVELOPER for goodness sake. So abstracting it a bit like salesforce are doing is pointless. And I like the way you have deep-dived into it here - it seems the DaaS market already has more mature offerings.

However, where you say 'These can be built with Force.com, but using Force.com requires programming knowledge', this is not really correct. The Force.com platform has the option for coding, but a non-developer can point and click their way to a decent application without coding. Just a small point, so I think Force.com serves the purpose for people who want to develop apps but are not coders.
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Couldn't agree more with this post. Any developer with half a brain knows that you keep the data as close to the application as possible. In the same box is best. In the same rack is ok. On a SAN if you must. But on a box 5,000 miles away? You'd have to be mad. Or have very, very patient users.
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Another way to think of it...
Ken Richard 15th Jan 2011
You are correct when considering typical three tier application design. The request goes from the browser to the web server to the cloud database. Latency between each hop means that the user waits

An emerging pattern is to load a somewhat static page from the server and then have the page make requests directly to the database. Data is returned in JSON or XML and the javascript on the page builds the interface with something like JQuery.

Take a look at Couch DB and the Couch App model for more information.
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"Since 1998 ... cloud computing"
AMusnikow 15th Jan 2011
"Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant."

Cloud computing in 1998?
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I'm currently working on a site on Heroku that uses QuickBase as the 'backend' DB. The HTML is all in QB records but cached on the server; the records are of course in QB, but cached in sessions as much as possible, and I could be writing to QuickBase on separate threads ('workers') if necessary. The latency is very acceptable plus I get the power of non-technical QuickBase users being able to manipulate aspects of the site.
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Best Article Yet.
saasguy Updated - 17th Jan 2011
Basically it all makes sense and is written without showing a blatant bias towards cloud computing.

-Edit-
Oh! This was a guest post. Wow Phil, nothing like getting credibility for your blog by posting someone else's well written article.
A couple points:
1) Although I am not a developer, I led the build of a distributed application (app layer separate from data-layer and in some cases leveraging multiple app components and different dbs into the same ui) leveraging SFDC pre-database.com (2007) and my firm's proprietary services. As far as performance is concerned, it wasn't an issue. If you build it right we saw sub 500 ms page loads in a dev environment. In limited production, I believe we were consistently around 300 ms. That's good enough for most users and we were building for financial professionals who have a higher demand on performance than a consumer
2) Agreed if you leverage the public internet, you will have 'standard to sub-standard' performance. You also have security risks and other important issues that would steer you away from the architecture database.com seems to lead you. However, what about private networks?

For the enterprise, leveraging private networks with connectivity to database.com as a data host, with apps living in private clouds and/or enclosed within a private network such as that offered by Savvis or BT for example, suddenly make more sense. As well, should hard-line or wifi bandwidth deployment not keep pace with demand, high-priority traffic will need to go somewhere. Enterprises might take a look at the cost/efficiency gains of leveraging private networks with a distributed/cloud architecture to gain a better return than running it all publicly and themselves.

Just a thought....
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Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.

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