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Ever been Oprah'd?

By | March 29, 2008, 4:45pm PDT

Summary: A mention on Oprah Winfrey’s talk show brings a huge surge in visitors to a company’s website, much more than being dugg or slashdotted. Many turn to cloud computing or SaaS vendors to be ready for the spike.

One of the measures of success for a tech website or blog is getting TechCrunched, Dugg or ‘slashdotted‘ — the sudden surge of visitors that comes as a result of being highlighted by one of these big-traffic sites, often crashing the target site (it happened to one of my sites once). But such visitor surges look like mere ripples when compared to the tsunami effect that assails consumer websites when they get Oprah’d.

I’d never heard the term until this week, when I had the phenomenon described to me on two separate occasions, first in conversation with Bert Armijo of data center virtualization vendor 3Tera and then during a meeting the following day while attending SaaScon. The effect of getting a mention on Oprah Winfrey’s 8-million viewer talk show is overwhelming for most websites. Ken Harris, senior VP of natural nutrition company Shaklee told me his company’s website has survived five separate appearances on Oprah, despite peaking up to “ten months’ worth of average daily volume in one day.”

It turns out that the ability to handle the peak traffic loads that hit when a consumer brand gets Oprah’d is a big selling point for cloud computing and on-demand application providers, because they have the infrastructure in place to cope with the peaks. Rod Boothby, VP of platform evangelism for cloud computing vendor Joyent told me later in the week that one of its customers had come on board just to be ready for the expected traffic surge after an upcoming feature on CNN and in the New York Times.

Handling those surges is especially important for consumer sites. In the tech world, it’s embarrassing when your site falls over but it’s not a huge loss — various studies, anecdotal or otherwise, show that visitors sent from such links are mostly transient, never returning again and rarely clicking on your ads or affiliate links (which, remember, is your payback for getting lots of traffic).

But for consumer sites, those visitors are all potential customers — they wouldn’t be taking all the trouble to go visit the site if they didn’t have at least some interest in buying. So surviving an Oprah surge has huge commercial value, and in a few short hours can amply repay the effort of migrating to a cloud computing or SaaS provider.

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Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant.

Disclosure

Phil Wainewright

Phil Wainewright's work as an independent consultant brings him into direct or indirect business relationships with several of the companies that he writes about, or their competitors. Phil is committed to maintaining the independent and opinionated stance that his writings are well known for and does not enter into contracts that would limit his freedom of expression in any way. However it is important in the interests of full disclosure to inform readers of those relationships so they can form their own judgement.

Read the complete list of Phil's relationships.

Biography

Phil Wainewright

Since 1998, Phil Wainewright has been a thought leader in cloud computing as a blogger, analyst and consultant. He founded pioneering website ASPnews.com, and later Loosely Coupled, which covered enterprise adoption of web services and SOA. As CEO of strategic consulting group Procullux Ventures, he has developed an evaluation framework to help ISVs and enterprises select cloud platforms, and advises US and European vendors on messaging, positioning and go-to-market. His newest role as an industry advocate is vice-president of EuroCloud.

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Web hosting is the low hanging fruit of cloud computing, but, it will get
DonnieBoy 30th Mar 2008
those companies thinking about using the cloud for more things. It is a way to get them comfortable with the cloud.
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Clouds and Elasticity
botchagalupe 30th Mar 2008
I have some good examples of what can also be called the reddit or stumbleupon effect. There are so many blog and news disaggregators out there that no only do you get hit one day you can get tremendous ongoing spikes and these aggregators cascade...

http://www.johnmwillis.com/cloud-computing/does-your-hosted-provider-give-you-this-kind-of-elasticity/
those companies thinking about using the cloud for more things. It is a way to get them comfortable with the cloud.

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