Cisco warranty CDs send users to malicious web site
Summary: Cisco warns that some warranty CD-ROMs contain a malicious surprise.
Cisco has shipped warranty CDs with links to a third-party website known to be a malware repository.
In an advisory, the switching and routing company said the infected CD-ROMs were shipped between the period of December 2010 until August 2011.
"When the CD is opened with a web browser, it automatically and without warning accesses this third-party website. Additionally, on computers where the operating system is configured to automatically open inserted media, the computer's default web browser will access the third-party site when the CD is inserted, without requiring any further action by the user," Cisco warned.
Cisco downplayed the direct risk to end users:
To the best of our knowledge, starting from December 2010 until the time of this document's publication on August 3, 2011, customers were never in a position to have their computer compromised by using the CDs provided by Cisco. Additionally, the third-party site in question is currently inactive as a malware repository, so customers are not in immediate danger of having their computers compromised. However, if this third-party web site would become active as a malware repository again, there is a potential that users could infect their operating system by opening the CD with their web browser.
The advisory contains a list of CDs affected by this incident.
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Talkback
RE: Cisco warranty CDs send users to malicious web site
RE: Cisco warranty CDs send users to malicious web site
RE: Cisco warranty CDs send users to malicious web site
I'm not a big corp. and have never bought Cisco software but are you saying that the Warranty comes on a CD and not in written form, like every other warranty I've ever seen? What is it, someone standing there reading the warranty? I don't understand this???
Secondly, it sure would be interesting to know what company(s) were involved in producing the CDs and what country(s) they are located in....
To me, it seems totally incomprehensible that a giant like Cisco, in this day and age of the 'cyberwar era', has such poor quality control that they were ever distributed in the first place...(some heads should roll) and not to find out about it until 9 mos. later after they were released...geez...that's pretty bad.
RE: Cisco warranty CDs send users to malicious web site
Yes warranty info, most likely the CD's created by a third party. If the third party did not catch most likely a customer reported the issue.
RE: Cisco warranty CDs send users to malicious web site
Design safety failures take forever to get patched
When code is exploited to do something unintended, the defect tends to get patched. But when an unsafe design poses similar risks, it's usually not fixed because it "works as designed". It can take years of mass exploits, including destructive payloads, before it's fixed.
Examples abound; auto-running macros in "documents", auto-running scripts in HTML "message text", auto-running optical and USB storage, hiding the only unspoofable indication of a file's type, etc.
Some of these persist to this day.
Par for the Ciscourse.
And the downplaying of the issue reprinted above is worthy of any politician.
When one aspect of a business is reminiscent of a troupe of monkeys interacting with a football it's hardly surprising when you learn that others are too.
RE: Cisco warranty CDs send users to malicious web site
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