Did Skype just change my password without warning?

Did Skype just change my password without warning?

Summary: So, Skype just came back up for me after 24 hours of being offline.Then this sudden error message while I was in the middle of a work-related conversation (Skype is my primary phone service for work):With all the speculation swirling that this outage might be linked to a malicious hacking attack, I'm curious about whether this is a random bug linked to network problems or something more sinister.

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So, Skype just came back up for me after 24 hours of being offline.

Then this sudden error message while I was in the middle of a work-related conversation (Skype is my primary phone service for work):

Did Skype just change my password without warning?

With all the speculation swirling that this outage might be linked to a malicious hacking attack, I'm curious about whether this is a random bug linked to network problems or something more sinister.

Something doesn't feel right.

Topics: Security, Collaboration, Social Enterprise

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  • Passwords hacked? Or simply reset?

    If the outage caused damage to the password file(s) on Skype's systems, those passwords may have been "reset" to their defaults (probably meaning no password). Hopefully, Skype has recent backups.

    I had to do a repair-reinstall of XP because the login program kept blue-screening on my, so such damage is possible by non-malicious means. Probably some key sectors/clusters on a hard-disk about to go away.

    If it was a hack job, it was pretty ballsy... or very half-azzed.
    Mr. Roboto
  • Skype Password

    Is now everything Skype's fault?

    Mario Ruiz
    www.oursheet.com
    Nabukaz
    • Ebay did the same thing on July 30

      Greetings, Skyplings.

      I think Ebay pulled the same Skype trick back in July.

      Anybody else get a message from Ebay on July 30th saying their PW AND Secret Question might have been compromised? There is no way (and no evidence that I know of) that mine were compromised. For certain, my secret questions weren't compromised. For my Mother's Maiden Name, I'd use a City/Country like "LONDONIRAQ" and NEVER write it down or allow it to be put it in the ClipBoard. Try a dictionary attack on that! I'm so anal that I have the electronic Paypal 6-random-digits FOB and I use 12+ mixed char PW's whenever allowed.

      I figure that Ebay had a disgruntled or untrustworthy customer service rep or IT sysadmin that quit or was fired. That person might have been suspected of stealing some account passwords.

      They sent me the attached message. As they asked, I wrote them to ask a question: "What was the event or events that made Ebay think my PW might have been compromised?"

      I got NO REPLY at all to my question, I asked FOUR TIMES. Jerks.

      Anyone else get the Note below around the end of July?
      ________________________________________________

      Dear "MyEbayIDRemoved",

      It appears the password for your eBay account may have recently become compromised. As a result of this, we have reset your password and secret question.

      To regain control of your account, please complete the following:

      1. Change the password on your personal EMAIL account to verify that it is secure and cannot be accessed by anyone other than you.
      2. Change the password on your eBay account. To do so, click the "Forgot your password" link on the eBay sign-in page and change your password using the instructions provided.
      3. Follow the steps below to secure your account:
      > Click on the "Security & Resolution Center" link found at the bottom of most eBay pages.
      > Click on the "eBay Account Protection" link in the "Online Security Resources" box. This will take you to the help page titled "Securing Your Account and Reporting Account Theft."
      > Follow the instructions provided under "Securing Your Account".

      As you take these steps, please be aware that you may need to repeat the instructions provided above or use the "Back" button on your Web browser to return to the "Securing Your Account" page.

      We have provided some additional information below to explain how this may have occurred.


      Unsolicited or "spoofed" email messages

      There have been a number of email messages recently sent to eBay members asking them to click on links and provide their user ID and password. These unsolicited or "spoofed" messages appear to come from eBay Support, but in fact do not. eBay never requests sensitive information of this nature via email.

      Any email sent to your registered eBay email address from eBay that affects your account, or from another eBay member via eBay's member-to-member communication system, will now appear in the My Messages portion of your My eBay page. If you receive a questionable email that asks you to click on a link and it is not in My Messages, do not click the link or enter any information. Forward the email to spoof@ebay.com and we will respond to you within minutes to tell you if it was really from eBay. This also lets us take quick action on the fake website to help protect other members.

      To learn more about these fake or "spoofed" eBay emails, visit the "Security & Resolution Center" link found at the bottom of most eBay pages followed by the "Stopping spoof emails and Web sites" under "General Online Safety."


      Password guessing

      If you use a fairly simple or easy-to-guess password, it is possible that someone could guess it after repeated attempts. For this reason, it is important to use a password that consists of a combination of letters and numbers and is not related to your user ID, name, or anything you buy or sell. It is also important to use different passwords for the various online accounts you use (email, PayPal, etc).


      Computer viruses

      There are a number of computer viruses in circulation that log and record keystrokes. It is recommended that computer users keep their virus alert software up-to-date and regularly check for operating system and web browser updates. A firewall for high-speed internet users is also highly recommended.


      Any inquiries regarding your password or other information about your account can be sent to us by clicking "Help" on any eBay page and then selecting "Contact Us."

      Regards,

      eBay Trust & Safety
      <meta name="robots" content="noindex" />
  • As a journalist, Ryan,

    or in any event a [b][i]ZDNet[/i][/b] blogger, why don't you ring up [b]Skype[/b] (VoIP, [i]bien s?r[/i] !) and ask what's going on ?...

    Henri
    mhenriday
    • Can't remember your email password? Send me an email about it.

      Ummm...maybe because he didn't know his new password?
      lfugate@...
      • If Skype doesn't work,

        just use [b]Google Talk[/b] !...

        Henri
        mhenriday