Google Analytics issues continue for users after sessions update

Google Analytics issues continue for users after sessions update

Summary: A number of Google Analytics users still seem to be experiencing issues from an August 11 update, despite a fix implemented by Google. Is that change still affecting users or is it something completely different?

SHARE:
TOPICS: Apps, Banking, Google
6
Have you noticed any strange occurrences of data/traffic loss or traffic reports taking significantly longer to update in your Google Analytics account? If so, you're not the only one. As of today, I've noted from a number of individuals -- including a couple of our writers right here on ZDNet -- who are experiencing anomalies in their data this week. My guess is that the issues are residual effects from an August 11th update Google made which changed the way Google Analytics ends a session. Previously, sessions ended as follows:
- More than 30 minutes have elapsed between pageviews for a single visitor. - At the end of a day. - When a visitor closes their browser.
But with the change in place, sessions now end as follows:
- More than 30 minutes have elapsed between pageviews for a single visitor. - At the end of a day. - When any traffic source value for the user changes. Traffic source information includes: utm_source, utm_medium, utm_term, utm_content, utm_id, utm_campaign, and gclid.
6 days later, on August 17th, Google updated their post to note a fix they implemented after discovering an issue that was unexpectedly affecting traffic data for some Analytics users with sites configured one of two ways. From Google:
We identified an issue responsible for unexpected traffic changes following our recent update to how sessions are defined in Google Analytics. A fix was released at 2pm PST Tuesday August 16th. The issue affected some sites using the following configurations: 1. If a user comes to a customer’s site with a space in some part of their traffic source data, then revisit the same landing page during that session by refreshing the page or later pressing the back button, a new session will be created for every hit to that page. (Clicking a link elsewhere on the site that leads back to the page should not matter.) 2. Google Analytics implementations using multiple trackers (an unsupported configuration) are also affected when a space is included in the traffic source data. These sites will see fewer visits from new visitors, and more visits from returning visitors (with some variation due to different implementations). Again, a fix for this issue was released yesterday. Please let us know if you continue to see unexpected traffic changes. We apologize for the inconvenience and thank you for your patience and continued support.
A quick look through the comments of the post yields a varied range of problems people seem to be experiencing up to this very moment, including data refresh issues which I am also noticing with my Google Analytics reports. For all we know, Google is working on yet another completely new change they've said nothing about at the moment. But while it's impossible to say for sure what the cause is for the issues experienced by Google Analytics users as of this very moment, there's a parallel between the issues currently being experienced and those experienced a week ago prior to the fix noted above. Either way, it's clear that Google has some shoring up to do to get its Analytics platform back up to par for some of its users. How about you? Is your Google Analytics data taking a hit, are you noticing significantly delayed update times for your reports, or are you perhaps experiencing different issues altogether? Let us know in the comments below! -Stephen Chapman
SEO Whistleblower

Topics: Apps, Banking, Google

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

6 comments
Log in or register to join the discussion
  • do lemons have legs?

    That is precisely why they need to beta test things thoroughly before releasing it to the public.
    wisearse
  • RE: Google Analytics issues continue for users after sessions update

    linux source may be available (mac os x isn't) but hardly <a href="http://www.cambalkon.gen.tr" title="cam balkon">cam balkon</a> any one uses it which is why <a href="http://www.stylishcambalkon.com" title="cam balkon">cam balkon</a> it has so little malware. It would be no more <a href="http://www.ilgazhacihasan.com" title="cankiri">cankiri</a> secure than windows if linux were <a href="http://www.cambalkontr.com" title="cam balkon">cam balkon</a> on 90% of desktops and quite conceivably much less secure since bad guys would have the source <a href="http://www.glasslifecambalkon.com" title="cam balkon">cam balkon</a> which would make it easier to find bugs. Also you couldn't have 3 day turn arounds <a href="http://www.anadoludesign.com" title="web tasarim">web tasarim</a> for patches anymore, as 100k PC shops are not going to deploy a patch with so little testing just to <a href="http://www.elitstarcambalkon.com" title="cam balkon">cam balkon</a> see their entire <a href="http://www.efecambalkon.com" title="cam balkon">cam balkon</a> org. go boom. Basically <a href="http://www.bagdatgelinlik.com" title="gelinlik">gelinlik</a> everything that makes linux sexy would evaporate if <a href="http://www.hasaluminyum.com" title="aluminyum">aluminyum</a> everyone used <a href="http://www.hasaluminyum.com" title="profil">profil</a> it.
    cambalkon
  • RE: Google Analytics issues continue for users after sessions update

    It worries me that people are willing to use it in the first place.
    harryxebec@...
  • RE: Google Analytics issues continue for users after sessions update

    Google is working on yet another <a href="http://www.huzurevdeneve.com/maltepe-evden-eve-nakliyat.html" title="maltepe evden eve nakliyat">maltepe evden eve nakliyat</a> completely new change they?ve said nothing <a href="http://www.huzurevdeneve.com/tuzla-evden-eve-nakliyat.html" title="tuzla evden eve nakliyat">tuzla evden eve nakliyat</a> about at the moment. But while it?s impossible to say for sure what the cause <a href="http://www.huzurevdeneve.com/pendik-evden-eve-nakliyat.html" title="pendik evden eve nakliyat">pendik evden eve nakliyat</a> is for the issues experienced <a href="http://www.huzurevdeneve.com/kadikoy-evden-eve-nakliyat.html" title="kadikoy evden eve nakliyat">kadikoy evden eve nakliyat</a> by Google Analytics users as of this very moment, there?s a parallel between the issues currently being experienced and those experienced a week ago prior to the fix noted <a href="http://www.huzurevdeneve.com/gebze-evden-eve-nakliyat.html" title="gebze evden eve nakliyat">gebze evden eve nakliyat</a> above. Either way, it?s clear that Google has some shoring up to do to get its Analytics platform back up to <a href="http://www.huzurevdeneve.com/kartal-evden-eve-nakliyat.html" title="kartal evden eve nakliyat">kartal evden eve nakliyat</a> par for some of its users.
    anadoluweb
  • RE: Google Analytics issues continue for users after sessions update

    Good news! If you?re an Android developer <a href="http://www.yilmazetmakinalari.com" title="yilmazlar et">yilmazlar et</a> living in Brazil, Canada, <a href="http://www.yilmazetmakinalari.com" title="kemik kesme">kemik kesme</a> Russia, or 17 other <a href="http://www.yilmazetmakinalari.com" title="kemik testeresi">kemik testeresi</a> countries you can cancel the movers because Google <a href="http://www.yilmazetmakinalari.com" title="kofte makinasi">kofte makinasi</a> will now let you sell Android apps in the <a href="http://www.yilmazetmakinalari.com" title="hamburger makinasi">hamburger makinasi</a> Market. Likewise, you folks <a href="http://www.epoksiuzmani.com" title="epoksi zemin kaplama">epoksi zemin kaplama</a> in India, Singapore, and 16 other <a href="http://www.epoksiuzmani.com" title="epoksi boya">epoksi boya</a> places can stay right where you are <a href="http://www.bagdatdugunsalonu.com" title="dugun mekanlari">dugun mekanlari</a> because in a <a href="http://www.bagdatdugunsalonu.com" title="istanbul dugun salonlari">istanbul dugun salonlari</a> couple of weeks you?ll be able <a href="http://www.bagdatdugunsalonu.com" title="nikah salonlari">nikah salonlari</a> to pay for those apps. That?s right, Google <a href="http://www.bagdatdugunsalonu.com" title="sunnet salonlari">sunnet salonlari</a> announced a large expansion to <a href="http://www.bagdatdugunsalonu.com" title="nisan salonlari">nisan salonlari</a> the Android Market today when it <a href="http://www.bagdatdugunsalonu.com" title="dugun salonlari fiyatlari">dugun salonlari fiyatlari</a> added 20 new countries where developers <a href="http://www.ilgazhacihasan.com" title="koy web sitesi">koy web sitesi</a> of paid apps can live and <a href="http://www.ilgazhacihasan.com" title="ilgaz">ilgaz</a> 18 more places where consumers of those apps can live. However the number <a href="http://www.yilmazetmakinalari.com" title="kusbasi dograma makinasi">kusbasi dograma makinasi</a> still falls far short of the total number of countries <a href="http://www.efecambalkon.com" title="cam balkon fiyatlari">cam balkon fiyatlari</a> in the world. Here?s a copy of the email they sent out to registered developers.
    anadoluweb
  • wyiwyxb 58 uoc

    kdlosv,bbgdkezb10, zclju.
    cdsfwrryd4101-24379061957629654321769504966601