When mobile drives service-oriented inititiatives
Target IT executives describe the challenges of building consistency into in-store, mobile, and customer call center interfaces.
Service Oriented
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities with service orientation, and how to capitalize on these emerging computing philosophies.
Joe McKendrick
Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.
Latest Posts
Cars become 'datacenters on wheels', car makers become software companies
There are 2.5 quintillion bytes of new data a day — where's it all going to go? That's what many organizations are just starting to find out, as explored at IBM's latest conference.
How to participate in the $25 billion app economy
One developer's mini success story: Multiply by 3 million, and you have a thriving economic model for service development.
Bringing design thinking to information technology
'Design is more than just creativity, or a phase in creating a product, service, or application. It’s a way of thinking that can transform an entire enterprise.'
Enterprise and data integration: How urgent?
Enterprise and data integration have been on front burners for years. But a changing business landscape demands a redoubling of efforts.
8 simple rules for achieving 'Lean IT'
An agile response: 'I’m here to prevent more software from being written. We want to write less code, not write more code faster.'
SOA pays off, paves the way to greater experimentation
The flexibility enabled by service oriented architecture has made it cheaper to experiment and fail with new project ideas — and that's great news for innovation.
The shrinking gap between cloud service providers and consumers
An insurance services provider crosses the line: 'If you talked to me four years ago, I suspect I would not have envisioned myself sitting on stage today saying I'm a cloud service provider.'
4 forces changing the face of business intelligence
Are we still viewing 21st century organizations through a 1990s window?
Three fifths of IT administrators want out, but that's better than last year
A survey on IT stress factors also found that one out of five IT professionals report stress-related health issues as a result of their jobs.