Are we through arguing about the composition of the asphalt in the road and ready to start talking about transportation? Jorgen Thelin, program manager for distributed systems standards at Microsoft, recently posted this intriguing analysis of why we've crossed the threshold into what he calls the "Third Age of Web Services.
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities with service orientation, and how to capitalize on these emerging computing philosophies.
Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.
In a recent piece at SandHill.com, venture capitalist Matt Miller argued that the Software-as-a-Service (SaaS) movement is presently overhyped and that progress on this front will prove slower than expected.
Surprise, surprise. It seems that Wall Street analysts have found a new reason to be optimistic about the software industry -- one that they had begun to write off as "mature.
For the last two decades, Bill Gates has ridden the crest of the rise of the information economy and subsequent chunking and realigning of information-related tasks. My colleague Scott Bekker relays Gates' latest thoughts on the changing role of the information worker, with MS Office at the center of the action, of course.
Musing more about Tuesday's SOA Executive Forum, one thought seems to stick out. A number of speakers described service-oriented architecture as the process of breaking applications into bite-size chunks to be delivered when and where they are needed.
SOA represents "the future of the software industry," says Henning Kagermann, CEO of SAP, who was sharing the good news this week at the company's SAPPHIRE conference. In this environment, IT won't be seen as a cost center, but rather, a "strategic lever.
There were a lot of great presentations and passionate discussions at Tuesday's SOA Executive Forum in New York. Everyone seemed to agree on one thing -- we're all still in the very early stages of extending Web services/SOA out to the enterprise, but once implemented, the benefits can be impressive.
The promise of Web services will not be realized until we surmount both organizational and technical hurdles, argues Harvard Business School associate professor Andrew P. McAfee.
We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the purposes of phone-based routing and self-service functionality -- is firmly in its twilight years.
IBM is currently trying to figure out how best to invest its large R&D budget in a world that revolves around intangible services as opposed to tangible products. In an excellent piece in Technology Review, we learn that Big Blue is struggling to determine how R&D applies differently to services than the chips, computers and software that have traditionally dominated its research budget.