Joe McKendrick

Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.

Latest Posts

SOA conference: simplify, simplify, simplify

There were a lot of great presentations and passionate discussions at Tuesday's SOA Executive Forum in New York.  Everyone seemed to agree on one thing -- we're all still in the very early stages of extending Web services/SOA out to the enterprise, but once implemented, the benefits can be impressive.

May 18, 2005 by

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Beyond the hype

The promise of Web services will not be realized until we surmount both organizational and technical hurdles, argues Harvard Business School associate professor Andrew P. McAfee.

May 17, 2005 by Britton Manasco


IVR systems get service-oriented

We suspected it may be happening, but Datamonitor confirms it in a new report: "'Traditional' touchtone interactive voice response (IVR) -- utilized by businesses over the past two decades for the purposes of phone-based routing and self-service functionality -- is firmly in its twilight years.

May 16, 2005 by


Science of services

IBM is currently trying to figure out how best to invest its large R&D budget in a world that revolves around intangible services as opposed to tangible products. In an excellent piece in Technology Review, we learn that Big Blue is struggling to determine how R&D applies differently to services than the chips, computers and software that have traditionally dominated its research budget.

May 15, 2005 by Britton Manasco


Trade show bellwether: looking up

I just heard that InfoWorld/IDG, which is sponsoring the SOA Executive Forum to be held this coming Tuesday in New York, is expanding the venue's capacity to accommodate additional attendees.Good news for IDG, of course, but it also suggests our IT economy is really picking up steam.

May 13, 2005 by

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Earlier this week, I had the opportunity to co-present a Webcast on SOA growth trends and issues with Sean Kline, director of product marketing for Systinet.  My overview of industry implementations was followed by Sean's excellent presentation on the opportunities that await, and how to manage SOA growth.

May 13, 2005 by


Security: agreeing to agree

In his recent post, Dan Farber relays a meeting of the minds over federated security issues that need to be addressed to move Web services and SOA forward.  It's interesting to see Liberty Alliance and Microsoft, if not on the same page, at least reading the same book.

May 11, 2005 by


Metaphor war

It's interesting to hear arguments about the future of high-tech played out in the realm of metaphor. After all, it is the "utility" metaphor that has proved a strong foundation for the folks behind the "on-demand" movement.

May 11, 2005 by Britton Manasco


Motorola seeks big agility

Fascinating presentation by Motorola CIO Toby Redshaw at InfoWorld's recent SOA Executive Forum and Phil Windley has done a great job of capturing its essence:  Key lessons learned: Start soon—its a long journey. Technology is not overly complex on the surface, but can be complicated to execute.

May 10, 2005 by Britton Manasco


To your health: Web services

Seattle's 17-hospital Providence Health System is leveraging Web services to transform how it operates, according to a recent piece in Healthcare Informatics. It brought in Cupertino-based Infravio Inc.

May 9, 2005 by Britton Manasco