Target IT executives describe the challenges of building consistency into in-store, mobile, and customer call center interfaces.
Service technology -- from SOA to cloud to IT service management -- promises many "-ilities": greater agility, flexibility, and reusability. Joe McKendrick explores the challenges and opportunities with service orientation, and how to capitalize on these emerging computing philosophies.
Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.
There are 2.5 quintillion bytes of new data a day — where's it all going to go? That's what many organizations are just starting to find out, as explored at IBM's latest conference.
One developer's mini success story: Multiply by 3 million, and you have a thriving economic model for service development.
'Design is more than just creativity, or a phase in creating a product, service, or application. It’s a way of thinking that can transform an entire enterprise.'
Enterprise and data integration have been on front burners for years. But a changing business landscape demands a redoubling of efforts.
An agile response: 'I’m here to prevent more software from being written. We want to write less code, not write more code faster.'
The flexibility enabled by service oriented architecture has made it cheaper to experiment and fail with new project ideas — and that's great news for innovation.
An insurance services provider crosses the line: 'If you talked to me four years ago, I suspect I would not have envisioned myself sitting on stage today saying I'm a cloud service provider.'
Are we still viewing 21st century organizations through a 1990s window?
A survey on IT stress factors also found that one out of five IT professionals report stress-related health issues as a result of their jobs.