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'App store' makes service orientation real for the business

By | January 31, 2011, 8:37am PST

Summary: Manpower, a leading staffing and temp firm, employs ‘app store’ thinking to promote software adoption across its enterprise

The “app store” concept — with graphical, user friendly icons –  makes the IT infrastructure and related services tangible to business end-users.

InformationWeek’s Chris Murphy recently explored the topic in some depth in a new report, noting that some prominent companies are discovering the app store concept as a way to provide enterprise-wide access to corporate software.

The latest example is Manpower, the national flexible and temp staffing firm. As Chris puts it:

“Manpower CIO Denis Edwards is thankful for Apple’s App Store. Three years ago, to do what he and his IT team want to do now, they would have had to explain a complicated concept about distributed development, a centralized software depository, shared services, and approval processes. Now, he just points to the App Store and says ‘we want to do that, only for internal use,’ and people get it.’ And he wants to do it whenever Manpower adds new software for one business group that others might want to adopt.”

Sounds highly service oriented, doesn’t it? In fact, Chris relates, Manpower is employing “a services architecture” to integrate legacy applications into the app store concept. “Apps publish data in common XML formats and local IT teams adapt those to legacy apps.”

Make no mistake about it, though, integration between a multitude of systems behind the scenes is a big job. But the app store is a nice way to make service orientation extremely tangible to the business.

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Joe McKendrick is an author, consultant and speaker specializing in trends and developments shaping the technology industry.

Disclosure

Joe McKendrick

Joe McKendrick is an independent consultant, editor and speaker.

Joe has performed project work (white papers, articles, blogs, research and presentations) for the following companies in the IT marketspace:

  • CBS Interactive/CNET/ZDNet (this blog)
  • ebizQ
  • Evans Data
  • Gartner
  • IBM
  • Informatica
  • IDC
  • Microsoft
  • Systinet/HP
  • Teradata
  • Unisphere Reseach, a division of Information Today, Inc.
  • WebLayers

Joe has also performed research work for the following sponsoring organizations in partnership with Unisphere Research, a division of Information Today, Inc.

  • IBM
  • Luminex
  • Noetix
  • Oracle Corp.
  • Teradata
  • Informatica
  • International Oracle Users Group
  • Oracle Applications Users Group
  • Professional Association for SQL Server
  • International DB2 Users Group
  • International Sybase Users Group
  • SHARE (IBM large systems users group)

Biography

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is co-author, along with 16 leading industry leaders and thinkers, of the SOA Manifesto, which outlines the values and guiding principles of service orientation. He also speaks frequently on Enterprise 2.0 and SOA topics at industry events and Webcasts, and serves on the program committee for this year's SOA & Cloud Symposium in London. As an independent analyst, he has also authored numerous research reports in partnership with Unisphere Research, a division of Information Today, Inc. for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields. He is a graduate of Temple University.

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RE: 'App store' makes service orientation real for the business
liezelee1109 14th Oct
Apple announced its new subscription based service which will allow publishers to set the length and price of a subscription. Previously, new magazine or news releases would be sold on a per release basis. The new service allows publishers to sell their content through their apps allowing users to receive the new content over specified period of time.- Guy Riordan
0 Votes
+ -
So the problem boils down to
John Zern 31st Jan 2011
this guy not being able to explain himself and ideas clearly enough.

I've seen company wide distribution like this for a few years now.
@John Zern: so for mobile devices the decision is already there and done by Apple. With Macintoshes, the company will do the same this this year, making Mac App Store usable for internal corporate software distribution and management.
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Cool...
james347 1st Feb 2011
...nice.
It seems kind of weird to have an app to find more apps but with the state of the App Store at something like bajillion and two apps, you need a filter of sorts. Kinetik is an app that makes sharing apps a social thing.- Any Lab Test Now Franchise
Apple announced its new subscription based service which will allow publishers to set the length and price of a subscription. Previously, new magazine or news releases would be sold on a per release basis. The new service allows publishers to sell their content through their apps allowing users to receive the new content over specified period of time.- Guy Riordan

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