IBM analytics help small zoo, museum engage visitors
Data from admissions, exhibits, merchandise sales and membership is being used to get a better handle on popularity and preferences.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
Latest Posts
Zetta.net speeds up cloud backup solution
The service provider has nabbed $8 million in venture funding, bringing its total backing to $39.5 million.
Top-tier SMBs view technology as strategic differentiator
There's a big contrast between the IT investments made by successful small companies versus those performing in the bottom tier of their industries — but they aren't necessarily spending more money.
Endicia helps small businesses take e-commerce international
Shipping services targets small U.S. retailers stymied by the expenses and complicated processes associated with delivering packages to foreign locations.
PayPal declares 'death to the cash register'
The digital payments company's Cash for Register programs will waive fees on up to $20,000 worth of transactions per month, from July 9 through January 2014.
Partnership puts ordering on the menu
A new deal between SinglePlatform and GrubHub makes it easier for small restaurants to be 'found' by diners seeking to order directly from Web or mobile menus.
SMBs optimistic on cloud security in Microsoft research study
Larger companies may be right to worry about the security and reliability of cloud services, but when a small business doesn't have a viable on-premises option, should that really be their first concern?
3 reasons this small commercial contractor uses Dropbox
While skeptics continue to question its scalability and reliability, Centric Projects looks to the cloud to share and store its most important data.
Startup mobilizes SMB Web sites
New York-based startup bMobilized has converted millions of existing Web sites into mobile editions, and is offering this conversion for free through the MobilizingUSA venture.
8 mobile apps for managing business cards
Still managing stacks of 'analog' contacts? These smartphone applications could make life easier; some even boast direct connections to LinkedIn and Salesforce.com.