Services tighten links between CRM, marketing tools
VerticalResponse touts connections to Microsoft Dynamics, NetSuite and other cloud CRM applications, while BatchBook creates integration with HootSuite.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
Latest Posts
Small healthcare provider selects ioSafe back-up
Uncomfortable with the idea of public cloud data archiving, Carmel Hearing Aids opted for the fireproof and waterproof N2 NAS.
Is your small business ready for social collaboration?
Cloud-hosted intranets are changing the way distributed teams approach their work and interactions. Near real-time communication features and file sharing are two of the most widely associated used features, according to usage trends information collected by one player, Bitrix24.
Want to juice up your Salesforce deployment? 5 apps to consider
Social career development and recruitment site Glassdoor, a midsize company with about 170 employees, has used the cloud CRM app for four years. Here's how it makes the most of the Salesforce application ecosystem.
Boston car service benefits from fleet management technology
Specialized GPS devices coupled with cloud-hosted analytics from Fleetmatics help United Worldwide take the guesswork out of gas consumption and driver locations.
Consumers crave seamless shopping experience
Whether it's mobile kiosks, e-commerce or a more traditional in-store transaction, your customers really crave one thing: convenience.
Datto introduces hybrid disaster recovery solution
The product combines local backup and archiving features with a cloud platform that provides off-site redundancy.
Gadget boosts mobile phone signals
The latest small business bundle in the zBoost product line includes an upgrade device that adds 4G data coverage capabilities.
Cloud backup service adds Salesforce.com support
Cloudfinder already works with Google Apps and Microsoft Office 365, as well as on-premises data.
Updates on tap for popular SMB marketing tools
Swipely adds measurement and analytics capabilities to local merchant loyalty toolkit, while Constant Contact updates content creation services.