Updated services help small businesses turn leads generated from their websites into appointments or transactions more easily.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
The VinSuite service will combine NetSuite's business management software with wine club and POS management expertise from eWinery Solutions.
The software lets social media content managers monitor messages and share them with relevant team members in real time for follow up.
Nubera CloudWork automates business processes between applications including Google Apps, Zoho, Highrise, Capsule, Zendesk, Freshbooks and salesforce.com.
IPVenger helps small businesses protect Web sites from malicious content, comment spam, and zero-hour exploits.
While direct-attached storage dominates current backup solutions, 30 percent of small companies use the cloud and more plan to do so, according to a new Spiceworks survey.
From simple organizational tips to security best practices and specific ways of handling Gmail, SaneBox has published more than 100 ideas for managing the incoming flood.
Close to half of small businesses recently surveyed by Constant Contact haven't bothered to update the information about their company that's available online, which could be a big mistake.
If you're maintaining multiple Google accounts or Twitter feeds, the startup's cloud and mobile application will help you bring everything together into a unified inbox.
Want to print something out using your tablet or smartphone? Although many mobile printing applications are still rather rudimentary, here are some applications you might want to research.
The format could help improve visitor engagement on company Web sites or be used to drive e-commerce transactions.
For attracting new business, it's hard to beat daily deals campaigns. But online survey tools and digital loyalty systems are more valuable for nurturing repeat business.
The cloud application gathers weekly information about morale and company progress in less than 15 minutes.
Free mobile application for Android and Apple iOS makes it easier to stay in touch with random groups originally distributed on paper, helps provide context for who is trying to reach you.
If you're a small business using Google Apps, you should consider this cloud-delivered application that integrates tightly with Google Apps and Gmail.