Optimizing for smartphones and tablets helps The Duck Store at the University of Oregon handle online traffic spikes on game days, helping it win out against big sporting goods retailers.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
The FinanceIT mobile application and Web service is currently used by around 3,700 businesses in Canada. A U.S. expansion is planned before the end of 2014.
Want to ditch paper, text messages or plastic cards as a way of tracking or running your company's rewards program? These companies would love to help.
Led by former executives with Dun & Bradstreet and American Express, the startup's service uses analytics to introduce small companies to potential partners.
Despite what you hear, many small businesses haven't bought into cloud computing -- one reason why the market for remote access tools continues to grow quickly.
Swarm Mobile uses Apple's iBeacon messaging approach to help boutiques and stores measure foot traffic against actual transactions.
The service helps SMBs prioritize leads based on social signals and other industry developments.
It was a busy spring, with new cloud-delivered platforms from Pose, Vend and LightSpeed to name just three.
New partnership is aimed at helping small companies use existing customer data to refine campaigns and prospecting.
Coming soon: more insights to help small companies manage local commerce across multiple locations.
Two big differentiators for Flint Mobile: its no-extra-hardware approach to reading cards and a per-transaction fee structure that doesn't penalize low-volume users.
New features in the cloud customer service application include the ability to create individualized consoles, plus additional APIs for integrating data from other apps.
New reporting capabilities enable midsize businesses to examine transactions, budget entries and other operational measures in far greater detail.
New features simplify setup and administration of multiple access points from a single interface.
The company's flagship technology enables business teams to analyze data from multiple applications and cloud services.