The Spillers Group uses Roambi Analytics and the Flow mobile application to provide restaurant managers with deeper insights into costs.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
The solution now populates the accounting application with retailers' up-to-date store data.
The customer support application for small companies now includes 12 pre-populated reports that track agent and help desk performance.
The small-business apps provider thinks enterprise with enhancements for managing territories, integrating deeper with social media and adding custom modules.
While paper is still a big part of the insurance industry, Mission Benefits -- a 10-person employee benefits firm -- strives to make its workflow as digital as possible.
Detailed reporting, responsive customer service and time-clock integration are three of the features that were most valuable to The Confectional, a baker of specialty cheesecakes.
The service now allows small businesses to support customers through multiple channels, including email, social media, community forms and phone.
Small companies can access the startup's software-defined networking (SDN) technology for as little as $29 per month for up to 10 devices.
Focused on manufacturers and wholesale distributors, the service integrates seamlessly with QuickBooks.
Close ties to Amazon have helped the platform attract 40,000 active business customers. Moving forward, deeper mobile support will be a primary focus.