Apple's lengthy iCloud email outage, which affected 2 million to 3 million people, offers a vivid reminder of why you need a plan B when it comes to electronic communications.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
An increasing number of smaller companies see social connections and face-to-face relationships as equally valuable to growing their business.
Two new features make it simpler for small business teams to collaborate on hiring decisions and to attract a broader pool of qualified candidates.
j2 Global is the latest company to embrace the trend of integrating customer relationship management applications more closely with lead generation activities.
Sophos Unified Threat Manager isn't the only game in town, a small church and school in Florida shares why it chose to go for the platform when securing its infrastructure.
Sick of sending out recurring bills or invoices? This cloud service helps with ongoing management.
Developer tightens integration between social media, lead management and email capabilities, adds free mobile application for Apple iOS.
New functionality continues evolution of the venerable small-business accounting software into a full-fledged financial management system.
Energy efficiency, improved performance and new monitoring software highlight the company's latest offerings.
"Conscious" footwear company Feelgoodz is making slow but encouraging inroads into the Chinese market with the help of a U.S.-based e-commerce services company.
The mobile payments pioneer's new flat rate for monthly transactions makes sense for businesses processing more than $10,000 per month through its app.
Revel Systems has adapted its tablet point-of-sale technology for specialty and local food markets.
Two new capabilities, Coupons and Clipper, make it easier for small businesses to create promotions or share URLs that might be of interest to Facebook fans or Twitter followers.
Simplicity for both the consumer and the small-business owner is the overriding theme of this new e-commerce offering.
What are other small-business owners and entrepreneurs using to take care of annoying administrative task you have to handle yourself? Here are some cool cloud services sole proprietors are talking about.