Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
Lost equipment isn't just expensive, it can be embarassing when your company is in the business of protection. Paladin Security looked to an asset management system from Wasp as the solution.
Givit provides small companies with a way to send 'videograms' to specific recipients, controlling access about who gets to view them without clogging up email.
IP telephone services company YouMail helps small businesses update the information displayed when they call or leave a message.
By using an outsourced hosting platform to deliver its energy management services, Phoenix Energy is able to serve much larger clients. But it wouldn't dream of doing this without an MSP to help.
The common denominator behind surging interest in cloud software, social networks and mobile shopping: smartphones, tablets and other mobile gadgets.
Research suggests very few Facebook fans are active on the Pages they 'like', but they are vital for one really important reason: they help foster long-term relationships.
Relationship with voice-marketing technology developer Ifbyphone will allow small businesses to escalate inbound leads to sales reps via phone.
Proximiant's platform makes it simpler to manage rewards, refunds or exchanges.
Signature capture and a feature for automatically calculating tips and taxes are highlights of Sage Mobile Payments 2.0.
The site's uncertain fate serves as a reminder that SMBs should carefully consider the viability of cloud storage and backup services they use -- or they could lose important company data.