Cloud platform supports product development activities
OneDesk collects feedback and ideas from internal sources and social media; a new API allows it to integrate with apps from NetSuite, Oracle, SAP and Salesforce.com.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
Latest Posts
Consumer technology takes away the 'big company' advantage
IDC research suggests SMBs are adopting the 'bring your own device' concept quickly, helping them gain productivity and efficiency advantages against larger enterprises.
Cloud app helps small companies manage sales compensation
Xactly Express for SMB integrates with Salesforce.com and is targeted at small companies with limited in-house compensation administration resources and expertise.
Monitoring technology lets small businesses control power use
An end-to-end energy management system from EnTouch Controls is designed in use in restaurants, retail stores and small offices.
Tumblr not right for biz blogging? Platform targets entrepreneurs
A new site called inflite.com, currently in beta, is focused on hosting blogs written by small-business owners and professionals and boasts tight links to Twitter, LinkedIN and Facebook.
TripIt updates business travel planning service
The Web-based TripIT for Business application now includes more features that help travel arrangers and financial sorts manage travel expense trends and forecasts.
Cloud recruiting platform snags $5 million
SmartRecruiters offers a cloud-based recruiting applications that integrates with social networks and third-party recruiting services.
3 reasons SMBs should care about Internet censorship
There is a lot more at stake than 'just' freedom of expression, so the small business community -- especially those with a technology bent -- need to stay abreast of this issue.
Small businesses should contemplate online billing
Even though some customers will cling to paper, small companies can save money and shrink their billing cycles by considering online billing systems.
Sometimes, being all-virtual isn't the answer
Grower's Secret, which makes organic plant growth enhancer, held almost all meetings virtually to reduce its travel footprint but found structured face-to-face interaction improved efficiency.