By enabling caregivers to file paperwork electronically with Windows Phone and Allscripts, First Choice Home Health & Hospice of Utah dramatically reduced mileage expenses.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
Software allows businesses to create team profiles that help make online chat more personal and extends communications options beyond chat to voice, video and email.
More than half of small businesses plan to increase or maintain their spending on tablet computers this year, according to NPD Group's latest SMB Technology Monitor.
Small businesses often think they are 'too small' to be worth hackers' notice, but that assumption could be devastating.
Mobility technology and better inventory integration will be key themes during 2012.
By embedding the vCita 'widget' on a Web page, small businesses can connect with potential customers when they are most inclined to forge a relationship.
From media tablets to business intelligence, 2012 is likely to be a transformational year in technology optimized for small businesses.
SmartReceipt allows retailers and restaurants to print graphics and make special offers, based on the customer's past buying habits.
The Knovio service lets small businesses add video commentary to a PowerPoint presentation, without requiring professional production expertise.
Small businesses who have accounts with the credit-card company will be eligible for a 10 percent savings on the Microsoft cloud suite.
Service can managed diverse document formats including Microsoft Office, Adobe Acrobat and Lotus Notes.
Big American Giveaway proposes to helps small businesses build a social media presence with daily promotions that don't erode their pricing.
The small-business cloud applications provider is still looking into the root cause of the service disruption and why it was so widespread.
Network connectivity problems within Zoho's data center are contributing to some service lapses for the small-business cloud apps provider.
Predictions from risk consulting company Kroll are the latest to point to the heightened potential for cyberattacks aimed at small businesses in 2012.