Network connectivity problems within Zoho's data center are contributing to some service lapses for the small-business cloud apps provider.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
Predictions from risk consulting company Kroll are the latest to point to the heightened potential for cyberattacks aimed at small businesses in 2012.
iContact service allows direct publishing and analytics tracking for Facebook and Twitter accounts, along with core email marketing campaigns.
The cloud-based eConcierge service alerts IT or office managers when it is time to replenish suppliers or call for service.
AisleBuyer's mobile application lets retailers create shopping applications that can be used on iPhones or Android smartphones and tablets.
Approximately 45 percent of U.S. small businesses using the cloud reported that the cost reductions were non-existent but there were other operational benefits.
Mobile payments and virtual checks are initial focus for two entrepreneurs who were looking for ways to help scale their own food-service operation.
The solution enables LaVan & Neidenberg handle a significant increased number of disability claims for veterans, while speeding the filing time by 66 percent.
The FiddleFly service, delivered through Web design and marketing affiliates, helps small businesses optimize their Web sites for mobile visitors.
Avira Endpoint Security offers 15-month coverage for three users starting at $148.65.
More than 20 percent of small-business owners plan a 2012 increase in money for marketing aimed at mobile devices, compared with just 2 percent in 2009.
Survey Builder is free if you want to run polls against your company's own list of responses; pricing varies for access to prescreened respondents.
NetSecure's Kudos payment kit retails for less than $100; transactions cost the merchant 2.7 percent plus 20 cents per transaction.
Research firm comScore predicts e-commerce surge of 15 percent for the 2011 holiday season as consumers shun crowded malls in favor of convenience and potentially lower prices.
Mobile technology developer Cellit offers several platforms that help small businesses run mobile marketing campaigns starting at $49 per month.