Separate surveys from Gartner and AMI-Partners point to growing interest in SaaS-delivered applications, especially customer relationship management capabilities.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
Web browsers -- as well as the way they are developed -- are undergoing a transformation. If you haven't updated your company's web site recently, you should probably re-evaluate.
Consolidation and process discipline are just two ways SMBs can squeeze operational costs out of their IT budget, leaving more room for innovation.
Update allows Zoho CRM users to update more app information directly from the iPhone.
New Internet site from GIS Planning combines multiple private and public data sources to provide free business intelligence.
Wireless transmitter senses if there is too much distance between you and your smartphone, sends an audible alert and locks the screen so data is secured.
For $15 per month, small businesses can set up and run branded e-commerce sites with clean designs optimized for multimedia integration.
When it comes to cloud adoption, midsize companies are ahead of big businesses. That means they will take some chances as they migrate to this technology delivery model.
vStart 50 combines Dell servers, storage and switches and comes bundled with either VMware or Microsoft virtualization software.
Facebook COO Sheryl Sandberg tells USAToday that the social network plans to make Facebook a much friendly place for small businesses to promote their brand.
Feature allows SMBs to collect fees for online events as part of the registration process.
Application shares data between venerable accounting and CRM applications, helping small-business owners identify sales prospects, speed order processing and more closely follow sales pipeline.
Turnkey solution for up to 30 users includes lower-power client hardware, an HP server to run things, and virtualization software from VMware.
Subscribers can now view their files securely from a wide ranging of smartphones or tablets.
if at least one-quarter of your customer prospects are spending their time using social media or social networks, SMBs owe it to themselves to be experimenting with these platforms.