Eight weeks of training is geared at helping SMBs learn to listen, converse with customers over social networks and other social media outlets.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
The forthcoming Windows 8 operating system release from Microsoft should prompt SMBs to reevaluate OS investments, and reconsider the value of Apple's Macintosh.
The merger will combine SMB search marketing, social marketing, email and public-relations services into one platform by late 2012.
The developer is teaming up with American Express to up to $1 million in free advertising to small businesses that help test out its new SMB advertising services.
Cloud storage and backup services are rewriting the rules for SMB business continuity strategy, but don't rush in without doing some due diligence.
Full Slate is an online appointment book that allows small businesses to manage and book schedules from a central location, while keeping them synchronized across multiple devices.
More than half the Apple iOS mobile devices considered in a newly released study by mobile security vendor Mobilisafe were using outdated firmware.
Wondering how to organize your digital marketing and social media strategy? Join us for a ZDNet Webcast, "Top 10 Online Marketing Tips for Small Business."
Liberal use of mobile text messaging with social media tie-ins has helped Lodge Management Group build its customer marketing list dramatically.
Lexity Live is a free app that connect with major online shopping carts including Shopify, eBay ProStores and Magento.