Software allows businesses to create team profiles that help make online chat more personal and extends communications options beyond chat to voice, video and email.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
More than half of small businesses plan to increase or maintain their spending on tablet computers this year, according to NPD Group's latest SMB Technology Monitor.
Small businesses often think they are 'too small' to be worth hackers' notice, but that assumption could be devastating.
Mobility technology and better inventory integration will be key themes during 2012.
By embedding the vCita 'widget' on a Web page, small businesses can connect with potential customers when they are most inclined to forge a relationship.
From media tablets to business intelligence, 2012 is likely to be a transformational year in technology optimized for small businesses.
SmartReceipt allows retailers and restaurants to print graphics and make special offers, based on the customer's past buying habits.
The Knovio service lets small businesses add video commentary to a PowerPoint presentation, without requiring professional production expertise.
Small businesses who have accounts with the credit-card company will be eligible for a 10 percent savings on the Microsoft cloud suite.
Service can managed diverse document formats including Microsoft Office, Adobe Acrobat and Lotus Notes.