New white paper from Parks Associates finds that 30 percent of small businesses are seeking remote technical support options for mobile phones.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
Separate surveys from Gartner and AMI-Partners point to growing interest in SaaS-delivered applications, especially customer relationship management capabilities.
Web browsers -- as well as the way they are developed -- are undergoing a transformation. If you haven't updated your company's web site recently, you should probably re-evaluate.
Consolidation and process discipline are just two ways SMBs can squeeze operational costs out of their IT budget, leaving more room for innovation.
Update allows Zoho CRM users to update more app information directly from the iPhone.
New Internet site from GIS Planning combines multiple private and public data sources to provide free business intelligence.
Wireless transmitter senses if there is too much distance between you and your smartphone, sends an audible alert and locks the screen so data is secured.
For $15 per month, small businesses can set up and run branded e-commerce sites with clean designs optimized for multimedia integration.
When it comes to cloud adoption, midsize companies are ahead of big businesses. That means they will take some chances as they migrate to this technology delivery model.
vStart 50 combines Dell servers, storage and switches and comes bundled with either VMware or Microsoft virtualization software.