By embedding the vCita 'widget' on a Web page, small businesses can connect with potential customers when they are most inclined to forge a relationship.
Small Business Matters
Long-time small-business advocate Heather Clancy translates the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services that improve SMB efficiency.
Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation
From media tablets to business intelligence, 2012 is likely to be a transformational year in technology optimized for small businesses.
SmartReceipt allows retailers and restaurants to print graphics and make special offers, based on the customer's past buying habits.
The Knovio service lets small businesses add video commentary to a PowerPoint presentation, without requiring professional production expertise.
Small businesses who have accounts with the credit-card company will be eligible for a 10 percent savings on the Microsoft cloud suite.
Service can managed diverse document formats including Microsoft Office, Adobe Acrobat and Lotus Notes.
Big American Giveaway proposes to helps small businesses build a social media presence with daily promotions that don't erode their pricing.
The small-business cloud applications provider is still looking into the root cause of the service disruption and why it was so widespread.
Network connectivity problems within Zoho's data center are contributing to some service lapses for the small-business cloud apps provider.
Predictions from risk consulting company Kroll are the latest to point to the heightened potential for cyberattacks aimed at small businesses in 2012.