Small retailers like Apricot Lane Peoria are driving transactions on the social network by offering a personal touch and using the Ecwid shopping cart app.
Small Business Matters
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Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
At the end of November, the company raised $10 million to help fuel partner development and its expansion into markets including Asia and Europe.
Fueled by $150 million in new funding intended for U.S. expansion, the company is using its cloud-centric approach to challenge market leader Intuit.
After January, all businesses regardless of their size will be subject to a 2.75 percent fee for mobile transactions that are swiped or 3.5 percent for sales entered manually.
When juggling workloads and schedules started hurting its ability to scale, services firm Fisher Vista adopted cloud-based time tracking applications from Replicon.
Forthcoming integration will enable small and midsize business to calculate workers' compensation premiums every pay period, instead of making big prepayments.
By automating certain functions in the cloud, Ninkasi Brewing has been able to focus more on talent management and development.
The offering will be commercially available in the first quarter of 2014.
The Spillers Group uses Roambi Analytics and the Flow mobile application to provide restaurant managers with deeper insights into costs.
The solution now populates the accounting application with retailers' up-to-date store data.
The customer support application for small companies now includes 12 pre-populated reports that track agent and help desk performance.
The small-business apps provider thinks enterprise with enhancements for managing territories, integrating deeper with social media and adding custom modules.
While paper is still a big part of the insurance industry, Mission Benefits -- a 10-person employee benefits firm -- strives to make its workflow as digital as possible.
Detailed reporting, responsive customer service and time-clock integration are three of the features that were most valuable to The Confectional, a baker of specialty cheesecakes.
The service now allows small businesses to support customers through multiple channels, including email, social media, community forms and phone.