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Make the most of your mobile Web site

By | December 5, 2011, 8:08am PST

Summary: The FiddleFly service, delivered through Web design and marketing affiliates, helps small businesses optimize their Web sites for mobile visitors.

How many of you have spent more time than you should trying to navigate around on a Web site using your mobile phone? Now, ask yourself: “Has my small business done all it could do to optimize its mobile Web site presence for customers or potential customers?”

More likely than not, the answer is “No.” But as more of the general population uses smartphones, tablets and other devices with a relatively small screen to interact with the Internet or even to buy products and services, small and midsize businesses will miss out if they don’t take steps to ensure that their Web site is easy to negotiate from mobile gadgets.

Enter a service from FiddleFly that helps SMBs optimize their Web site for mobile browsing.

Web2Mobile Full Demo from MOS Creative on Vimeo.

Alex Kutsishin, cofounder and CEO of Web2Mobile, said the FiddleFly service is targeted at businesses such as real estate companies, restaurants and retailers that benefit from helping customer prospects on the go. “When you are looking at something on your mobile device, you want it designed for that experience, not for a desktop,” he said.

What does that mean? According to Kutsishin, here are three big things to keep in mind:

  1. Don’t include EVERYTHING on your mobile site. That means if you have 15 different pages on your main site, it might only be three or four series for the mobile version.
  2. Make it really easy to find the phone number and physical address. It is surprising how hard it is to find address and phone number information on many Web sites.
  3. Avoid unnecessary graphics that make the site slower to load.

Pretty simple, huh?

FiddleFly’s service is delivered through graphics designers, media companies and other affiliates involved in helping small companies market their products and services.

Kutsishin said agencies pay an annual fee to FiddleFly in order to use the service; they are in charge of designing and hosting mobile sites on behalf of their SMB clients. Those fees vary depending on the extent of the site and on the agency doing the design and hosting, but a typical annual fee range would be $250 to $1,600 per site, he estimated.

Again, the main guiding theme for the mobile Web experience: keep it simple and make it easy to find the most important information for getting customers to walk in the door. Things like phone numbers, addresses and directions to your physical location. “People search on the mobile Web are looking to take action NOW,” Kutsishin said.

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Heather Clancy is an award-winning business journalist with a passion for green technology and corporate sustainability issues.

Disclosure

Heather Clancy

Writing publicly about what the high-tech industry is actually doing to help itself and the world get greener or more sustainable is one way I figure I can contribute more meaningfully to said effort. I am also a big OMG-kind-of-fan of smart leadership, which is why the goodly folks who publish this blog let me go on about this topic and why I am always on the hunt for forward-looking business management ideas.

My daily writing is focused on looking for topics for my blogs, GreenTech Pastures and Business Brains. I also write often about emerging technology trends such as mobile computing, unified communications and cloud computing. Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where a speaking engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and the topics that I'm covering in my blog.

Biography

Heather Clancy

Heather Clancy is an award-winning business journalist with a passion for green technology and corporate sustainability issues. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times. In a past corporate life, Heather was editor of Computer Reseller News, where she was a featured speaker about everything from software as a service to IT security to mobile computing.

Heather started her journalism life as a business writer with United Press International in New York. She holds a B.A. in English literature from McGill University in Montreal, Quebec, and has a thing for Lewis Carroll.

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