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A Bigger Solution in the Human Capital space

By | August 4, 2010, 12:47pm PDT

Summary: Mercer has created a significant, large talent management solution that should appeal to large enterprises.

Mercer Human Capital Connect

Katherine Jones and I got a deep dive from the folks at Mercer the other day. Their Human Capital Connect solution was the focus of the conversation.

In a nutshell, Mercer is now offering a fairly complete Human Capital Management solution. It is achieving some of this via a technology deal it has done involving the Peopleclick Authoria products.

This solution allows Mercer to take an employee from the time they are hired and support them throughout their tenure with an employer. The Human Capital Connect solution fills in a number of technology pieces to Mercer’s now more complete solution set. This permits Mercer to sell a more substantial and more complete end-to-end talent management process solution to clients.

The new solution has the following capabilities:
- Talent management solution assessment
- TM solution blueprint
- Rapid design workshop
- Peopleclick Authoria technology
o Competencies
o Evaluations and scheduling
o Succession planning
o Talent pools/profiles
o Talent gaps
o Salary management
o Decision support/analytics
o Pay for performance
o Stock planning
o Performance/compensation alignment
- Mercer intellectual property
o Decision guides
o Competency models/role profiles
o Dashboards
o Succession management

Mercer now possesses a far more formidable solution set. The addition of the technology components complements their intellectual property, outsourcing and other solution pieces. Moreover, it provides more of a one-stop shop for those firms wanting to deal with one (not several) human capital solution provider. While not every buyer yearns for one-stop shopping, the majority of large enterprise buyers usually do. They want one throat to choke while getting the convenience of an integrated offering. In an era replete with numerous point solutions in human capital, the move to larger, integrated solutions may be quite welcome in some spaces. It may even herald a new era of M&A activity in the space, again, for those solutions that target larger enterprises.

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Topics

Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.

Disclosure

Brian Sommer

I am co-owner of TechVentive, Inc. The company has been engaged on numerous consulting engagements, often for technology firms, service firms and litigators. As a general rule, I do not write about current clients of TechVentive. Should that occur, I will note this in blogs. Readers should assume that I have had client relationships with many ERP and other technology providers. Some of these relationships may be quite small and short-lived while others more significant. One of TechVentive's business units publishes research reports about technology providers. As a result, this business receives small amounts of revenues from a wide variety of software firms, software buyers and others when they purchase copies of reports. Some firms do secure reprint rights to these reports. None of these purchases, individually, represents a significant amount of total revenue for me and the nature of it is hard to predict where it will come from. I also provide some marketing strategy and/or market segmentation work for software firms as I have developed a unique database that segments the largest 4000+ technology buyers in the world. Many technology firms periodically engage me for unique views into this database for future marketing campaigns. I do not blog about these efforts and do not blog about client firms while they are active clients unless some pressing news story erupts. If that event occurs, I will indicate any perceived or real conflict of interest. Occasionally, I will develop unique intellectual property pieces for technology or service providers. If I should blog about a vendor with whom I have recently developed a special information product, I will note this in a blog to avoid any appearance, real or unintended, of bias. For the most part, I have no investments in technology firms. While I've been offered friends and family stock and other inducements in the past, I have steadfastly refused these. I used to be a partner with Andersen Consulting and had no ownership stake in the firm for many years. I frequently refer to this in my blogs and do not hide my prior association with the company. I did purchase a few shares of Accenture and Cognizant stock in late - 2008. I have sold some of those positions in late 2009. Readers should assume that most software conferences that I write about involved some measure of fees waived and/or travel reimbursement. I do not charge vendors to attend these events nor will I accept payment for same. I do get reimbursed for many speaking engagements. I generally note at the end of blogs whether the vendor reimbursed me for travel expenses. Generally, this includes airfare and hotel. I do not request, receive nor accept travel perks such as first class airfare.

Biography

Brian Sommer

Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.

Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.

Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com

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