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Inappropriate Performance Review Phrases (We'd All Like to Use)

By | November 17, 2009, 9:14am PST

Summary: The toughest performance reviews are the ones for the most troubling of employees. How do you capture their ineptitude, indifference or incompetence in a pithy, to-the-point phrase? Read on…

But Check With HR First

James Neal wrote the book “Effective Phrases for Performance Appraisals” many years ago. Today, it’s in its twelfth edition and has sold more than a million copies. BusinessWeek even noted this event.

As much as I enjoy praising the virtues of great employees, it’s the less than stellar ones I, and I suspect many of you, struggle with mightily. We rack our brains looking for those exact, precise, clear-cut and definitive words that basically tell them “You screwed up and you’ll be gone soon unless you do a 180”. But what are those words? Why isn’t there a book for these gems?

Well, I think it’s time we start collecting the phraseology for the underperforming or malcontents under our supervision. Herewith are some starter phrases that might be a tad bit too strong for that next annual review you conduct. And of course, make sure your HR team signs off on any of these before you use them.

1. “Couldn’t find a successful path to complete this project even if we gave him a GPS”

2. “Wanting and getting a raise/promotion are two different things”

3. “Approaching his deliverables is like approaching an outhouse – you just know they’re going to stink”

4. “He talks to himself – a lot – because he likes the sound of his voice better than mine or the client’s”

5. “If I wrote a performance review as poorly as he writes, it would say ‘UR GRAMR SUKS”

6. “Has set a new standard in work performance – unfortunately it’s not good one”

7. “Employee wants the firm to sponsor his attendance in a foreign language class. I suggested he learn some English phrases first like ‘on-time’, ‘on-budget’ and ‘performance plan’”

8. “Asking out our married CEO on a date was not a good career move”

9. “He set a department record for the most dead relatives, sick pets and 24-hour bugs in one year”

10. “Thinks we don’t know that he catches 40+ daytime baseball games a year. Even customers complain that their calls can’t be understood over all of the stadium noise”

11. “Single-handedly parked more porn on a company laptop than anyone in the history of the firm”

12. “Could have tattoos all over his arms but we’ll never know as he hasn’t rolled up his sleeves and gotten his hands dirty in years”

13. “Actually thinks Facebook is a business application”

So what phrase have you been itching to use? Got a favorite that speaks volumes about poor performance? Send it along and share it with us.

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Topics

Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.

Disclosure

Brian Sommer

I am co-owner of TechVentive, Inc. The company has been engaged on numerous consulting engagements, often for technology firms, service firms and litigators. As a general rule, I do not write about current clients of TechVentive. Should that occur, I will note this in blogs. Readers should assume that I have had client relationships with many ERP and other technology providers. Some of these relationships may be quite small and short-lived while others more significant. One of TechVentive's business units publishes research reports about technology providers. As a result, this business receives small amounts of revenues from a wide variety of software firms, software buyers and others when they purchase copies of reports. Some firms do secure reprint rights to these reports. None of these purchases, individually, represents a significant amount of total revenue for me and the nature of it is hard to predict where it will come from. I also provide some marketing strategy and/or market segmentation work for software firms as I have developed a unique database that segments the largest 4000+ technology buyers in the world. Many technology firms periodically engage me for unique views into this database for future marketing campaigns. I do not blog about these efforts and do not blog about client firms while they are active clients unless some pressing news story erupts. If that event occurs, I will indicate any perceived or real conflict of interest. Occasionally, I will develop unique intellectual property pieces for technology or service providers. If I should blog about a vendor with whom I have recently developed a special information product, I will note this in a blog to avoid any appearance, real or unintended, of bias. For the most part, I have no investments in technology firms. While I've been offered friends and family stock and other inducements in the past, I have steadfastly refused these. I used to be a partner with Andersen Consulting and had no ownership stake in the firm for many years. I frequently refer to this in my blogs and do not hide my prior association with the company. I did purchase a few shares of Accenture and Cognizant stock in late - 2008. I have sold some of those positions in late 2009. Readers should assume that most software conferences that I write about involved some measure of fees waived and/or travel reimbursement. I do not charge vendors to attend these events nor will I accept payment for same. I do get reimbursed for many speaking engagements. I generally note at the end of blogs whether the vendor reimbursed me for travel expenses. Generally, this includes airfare and hotel. I do not request, receive nor accept travel perks such as first class airfare.

Biography

Brian Sommer

Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.

Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.

Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com

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RE: Inappropriate Performance Review Phrases (We'd All Like to Use)
sonarjohn 19th Nov 2009
Great stuff Brian - some more gems around this topic can be
found here:
http://www.myperformancereviewsucked.com/
0 Votes
+ -
Complete waste of skin. (nt)
Letophoro 17th Nov 2009
..
0 Votes
+ -
The 7 P's
jrsanders77@... 17th Nov 2009
"Proper Prior Planning Prevents Piss Performance. He has the last three down to a science." or "I'm not sure what we would do without his wit, however, I'm not sure what he does without it."
0 Votes
+ -
This employee...
BillDem 17th Nov 2009
...will only be productive when we discover a way to use him as an electrical power source.

...will come in handy when we open a nail salon.

...is a waste of perfectly good oxygen.

... is only useful as a space heater in the winter.

...has discovered new levels of incompetence which we may be able to patent.

...makes RIAA executives and Congress look competent.

...makes a good test subject for the phrase "any idiot can do this."

...should seek a career in the carnival.

...is a reliable source of methane.

...obviously conserves large quantities of water in his hygienic habits.

...serves as a shining example of the failures of our educational system.

...creates a peaceful and cooperative work environment every time he leaves.

This is fun... I could go on for hours...
0 Votes
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needs to learn ...
Ludovit 17th Nov 2009
... how to use his head for something other than a hat rack ...


Ludo
0 Votes
+ -
There are only 2 types of performance reviews.
CounterEthicsCommissioner-23034636492738337469105860790963 17th Nov 2009
Forget the HR nonsense that performance reviews are 'motivating' or 'useful'. Everyone hates them including supervisors, period. There are only two types of reviews:

1. The ones for people you want to keep. 5 to 10 minutes. Everything above that is bs. Why? Because there's 365 days in a year to communicate (& tell you're happy with him/her's performance). If it boils down to the moment of the review then you suck as a supervisor).

2. The ones for people you don't want to keep. Totally different. Prepare prepare prepare - file etc. Just the legal route to take / do what's necessary. Clear criticism, clear deadlines, document arrangements etc.

Human Resources is a useless department in nearly all organizations.
Great stuff Brian - some more gems around this topic can be
found here:
http://www.myperformancereviewsucked.com/

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