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Two Perspectives of the HR Technology show

By | October 7, 2009, 1:46pm PDT

Summary: Some positive surprises - strong attendance Last week, Dr. Katherine Jones and I attended the HR Technology show. Katherine is one the best known HR analysts out there and covered the space for Aberdeen Group for a number of years. Together, we sat down with 21 vendors and their top executives. Afterwards, Katherine and I [...]

Some positive surprises - strong attendance

Last week, Dr. Katherine Jones and I attended the HR Technology show. Katherine is one the best known HR analysts out there and covered the space for Aberdeen Group for a number of years. Together, we sat down with 21 vendors and their top executives. Afterwards, Katherine and I talked about what we saw, what we liked and what we were still hungry to see.

Katherine was kind enough to craft her thoughts on the show. Herewith is our first post regarding the show.

HR Tech is one of the highlights of the HCM technology providers’ fall season and despite chilly weather in the Windy City, vendor enthusiasm and good sized crowds were evident on the McCormick Place’s trade show floor. Attendance matched prior years and this was good to see in the light of recessionary cost cutting that has limited the attendance at other conferences.

Despite Larry Ellison’s recent declaration of cloud computing as “nonsense” and “water vapor,” the Software-as-a-Service (SaaS) model still predominated in HR Tech product announcements and demonstrations. Seeing customers as looking for business solutions first and delivery method second, few HR professionals seemed to be seeking replacement on-premise HRIS systems if they had them –but newer solutions were all delivered on-demand, as a service. The mature on-premise applications had some facelifts—new interfaces modernized products that could be considered a tad long in the tooth.

“Down Under” on Top

We saw a good user interface from the New Zealand Sonar6, a company with a interesting sales strategy that can put in it competitive deals with larger, weightier US companies that are deploying pricey sales people rather than apply eCommerce principles to solution marketing and delivery. With posted pricing, a try-buy approach and what should be real ease in learning, Sonar6 brings a fresh light to the employee and team performance management darkness. Australia-born Aruspex demonstrated strategic workforce planning, looking beyond “how many staff do I need next quarter?” to scenario-based “what-if” planning.

The Freshest Breath of Air:

Always looking for something significant that is novel and new, we found it in HR Acuity, Debbie Muller’s company from New Jersey. The Freshest Breath of Air Award goes to this product, launched last May, which is already attracting attention (the on-demand employee relations solution won the Human Resource Executive 2009 Top HR Product of the Year award). Perhaps a first of its kind, the product gives companies a much-needed methodology for documenting employee issues, especially as potentially litigious circumstances such as wrongful termination, or lack of regulatory compliance arise. The application of documentation and process to employee relations has long been overdue.

Redefining HR Marketing

The recession may have affected the growth of applicant tracking and hiring management solution, leading to a rise in acquisitions by companies that are looking at broader talent management solutions. But some single solution providers – such as the UK’s Mr. Ted, changed the playing field with new sales and go-to-market strategies, especially for small-and mid-sized companies (the company added 2500 SMB customers in 9 months without any marketing beyond FaceBook).

Moving Past Basic Recruiting

Another example, Monster has moved passed the job board market to provide communities, career ad networks and a contextual search engine we want to see demonstrated – the concept sounds right on; let’s see the actual results.

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Topics

Brian is currently CEO of TechVentive, a strategy consultancy serving technology providers and other firms. He is also a research analyst with Vital Analysis.

Disclosure

Brian Sommer

I am co-owner of TechVentive, Inc. The company has been engaged on numerous consulting engagements, often for technology firms, service firms and litigators. As a general rule, I do not write about current clients of TechVentive. Should that occur, I will note this in blogs. Readers should assume that I have had client relationships with many ERP and other technology providers. Some of these relationships may be quite small and short-lived while others more significant. One of TechVentive's business units publishes research reports about technology providers. As a result, this business receives small amounts of revenues from a wide variety of software firms, software buyers and others when they purchase copies of reports. Some firms do secure reprint rights to these reports. None of these purchases, individually, represents a significant amount of total revenue for me and the nature of it is hard to predict where it will come from. I also provide some marketing strategy and/or market segmentation work for software firms as I have developed a unique database that segments the largest 4000+ technology buyers in the world. Many technology firms periodically engage me for unique views into this database for future marketing campaigns. I do not blog about these efforts and do not blog about client firms while they are active clients unless some pressing news story erupts. If that event occurs, I will indicate any perceived or real conflict of interest. Occasionally, I will develop unique intellectual property pieces for technology or service providers. If I should blog about a vendor with whom I have recently developed a special information product, I will note this in a blog to avoid any appearance, real or unintended, of bias. For the most part, I have no investments in technology firms. While I've been offered friends and family stock and other inducements in the past, I have steadfastly refused these. I used to be a partner with Andersen Consulting and had no ownership stake in the firm for many years. I frequently refer to this in my blogs and do not hide my prior association with the company. I did purchase a few shares of Accenture and Cognizant stock in late - 2008. I have sold some of those positions in late 2009. Readers should assume that most software conferences that I write about involved some measure of fees waived and/or travel reimbursement. I do not charge vendors to attend these events nor will I accept payment for same. I do get reimbursed for many speaking engagements. I generally note at the end of blogs whether the vendor reimbursed me for travel expenses. Generally, this includes airfare and hotel. I do not request, receive nor accept travel perks such as first class airfare.

Biography

Brian Sommer

Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.

Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.

Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com

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