MTBF, AFR and you

By | February 8, 2011, 8:24am PST

MTBF is the most widely misunderstood concept in consumer storage. There’s something better: AFR. Here’s what AFR means and a handy MTBF to AFR conversion table.

The 200 year drive
I often see forum comments like “a 1.6 million hour MTBF means this drive will last 200 years!”

Nope.

Disks have motors, bearings and lubricants that wear out or break down. There are plenty of 10 year old drives that still work, but research from Google and CMU shows failures start climbing at 3 years.

So back ‘em up, bunky.

MTBF and AFR
MTBF (Mean Time Between Failures) is a statistical measure relevant to large populations. If you only have a few drives the reliability you see has little statistical significance.

But people still want to know what to expect from their disk drives. That’s why the industry is moving to a more transparent number: the Annualized Failure Rate or AFR.

The AFR, or its cousin the Annualized Return Rate or ARR, give a better view of the chance of a drive failure in any given year. The ARR takes into account that about 60% of all returned this drives are NTF or No Trouble Found when tested.

Converting from MTBF to AFR/ARR
This table presents the MTBF, the AFR and the ARR - assuming a 40% NTF rate - so you know what to expect for a given MTBF.

The AFR is still a statistical construct. And it’s only accurate for the first 3 years. After that AFR begins to climb.

If you buy a drive that fails two months later - as sometimes happens - you just got the 1 or so drives out of 100 that fails.

Poor you, but think of the happy owners of the 98 or 99 drives that didn’t fail. When you have 40 or 50 of the same drives you can start judging the accuracy of the vendor specs. Want to know the chance of failure over some number o years? Add up the annual AFR’s or, more conservatively, the ARR’s.

How MTBF is derived
Drive specs are based on accelerated life testing. A population of 1000 or so drives are run flat out at a high temperature for about 30 days. MTBF is calculated from that.

Want to calculate AFR and ARR from MTBF yourself?
AFR = 1-(EXP(-8760/MTBF))
MTBF in hours & 8760 is the hours in a year.
ARR = AFR/0.6
0.6 is the fraction of returned drives with trouble found

The Storage Bits take
AFR isn’t perfect. Civilians will still draw the wrong conclusions, but at least they’ll avoid the “200 year drive!” fallacy.

Disk drives are incredible. They work at nanometer accuracies while spinning 120 times a second. Next to a disk drive a $35,000 Swiss watch has the precision of a pile driver.

30 years ago a 25,000 hour MTBF was a good thing - on a $20k drive - and now you get a 500,000 hours MTBF on a $60 drive, with 2000 times the capacity. Amazing.

If you back up your data you can keep your drives as long as you want. For critical apps I’d replace drives every three years.

Comments welcome, of course. The friendly folks at Seagate provided the formulas, but the conclusions are my own.

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Robin Harris has been messing with computers for over 30 years and selling and marketing data storage for over 20 in companies large and small.

Disclosure

Robin Harris

Robin Harris is a president of TechnoQWAN, a consulting and analyst firm in northern Arizona. He also writes StorageMojo.com, a blog which accepts advertising from companies in the storage industry, and has a 25 year history with IT vendors. He has many industry contacts, many of whom are friends and all of whom he has opinions about. Robin has relationships with many companies in the technology industry. Every company he writes about may have sought to influence his opinion through carefully-crafted marketing messages and self-serving white papers, gifts ranging from desk calendars, t-shirts, lunches and trips as well as analyst or consulting assignments. He also invests in some technology companies. He may accept payment for services in stock as well. Robin discloses financial investments in or client relationships with companies named in Storage Bits. To help readers sort out the gold from the dross in his writings, Robin tries to communicate his reasons as clearly as he can. If you agree, you are intelligent and discerning. If you disagree, well, you disagree. In all cases, Robin encourages readers to subject everything they read, see or hear on the internet or from politicians to some simple questions: * What assumptions are implicit in the world view and judgments of the author? * What, if any, is the factual basis for the opinions the author expresses? * Is it reasonable, logical and clear? Your critical faculties: use ‘em or lose ‘em!

Biography

Robin Harris

Harris has been messing with computers for over 30 years and selling and marketing data storage for over 20 in companies large and small. He introduced a couple of multi-billion dollar storage products (DLT, the first Fibre Channel array) to market, as well as a many smaller ones. Earlier he spent 10 years marketing servers and networks. After leaving corporate life he founded TechnoQWAN, a consulting and analyst firm. He also developed StorageMojo into one of the top storage industry blogs.

Robin writes, consults, coaches and lives among the mountains of northern Arizona.

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RE: MTBF, AFR and you
FAULKNE 13th Oct
Good day to confirm this comment I would appreciate T h e b e s t o f Z D N e t d e l i v e r e d your website very nice to everyone Yes, Oracle is the only one with shared-disk architecture, but that is there advantage. It means you can add or remove nodes and the database lives on. In a shared nothing architecture, if you lose a node, you lose the system. I'm sure Oracle appreciates EMC highlighting their advantage.I also desire to signal in your RSS feeds. Thank you as soon as once again and maintain up the great operate Awesome post! Thank you very much || thanks for nice content this is really benefit to me.
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RE: MTBF, AFR and you
oldsysprog 8th Feb 2011
Show me a driver that really gets 500,000 MTBF. The drive manufacturers have been inflating numbers each year for the last decade.

Of course since you menioned Seagate, I always remember a consult when it was pointed out to them that their approach was going to guarantee failures on Windows, the Seagate's VP response was "No problem we will blame it on the OS"
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RE: MTBF, AFR and you
toby juggles Updated - 20th Sep
@oldsysprog Let's face the facts, numbers are always inflated everyday if it benefits the person, business or corporation responsible for results. This is no different, I even do it in my own company offering seo services kent. It's not lying it's just a slight tweak to make things seem more rosey.
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I'm not terribly fond of your pure statistical approach anymore. A lot of things can cause a failure, and it's not as simple as tossing stats around. While it is very true your should always back up your drives, it's also true that you can keep drives going for a long drive.

My own trio of 250 GB drives has lasted me quite a while, and while I do plan on upgrading to 1 TB drives (and maybe a solid state for the OS), I'm pretty impressed at how long they've lasted so far.

I do keep backups, of course, so having them go out isn't a problem, but I don't think it's raw luck that they've lasted so long. I've kept cold reboots to a minimum, and I keep a lot of RAM on my system so I'm not constantly using the disk. I've also stuck with the same model/manufacturer for them.

Statistics tell us *that* a certain percentage will fail within some given amount of time, but they don't tell us how or why they fail. In short, statistics aren't really the whole story.
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RE: MTBF, AFR and you
Robin Harris 8th Feb 2011
@CobraA1
It's a complex subject and we don't have all the data we'd like. The vendors track the data, but until the CMU & Google studies we didn't have any public data. And those studies are almost 4 years old.

But the CMU research found that workload doesn't affect drive life and that temperatures below 104F have little effect either. Google doesn't do a lot of reboots so we don't have any good data on how startups affect drive life.

To me the biggest issue is the NTF problem. Users don't send drives back for the fun of it, so where is the root cause analysis? Is the vendor test coverage insufficient? Are OS I/O stacks funkier than already know? Intermittent controller bugs? Or most likely, what combination of all 3?

The fact is that we still don't understand a large number of user-reported drive failures. And that is too bad.

Robin
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RE: MTBF, AFR and you
VRSpock Updated - 10th Feb 2011
@Robin Harris
I wonder if the NTF stats are the result of people returning drives that are truly dead....as in won't spin up. When submitting an RMA for these drives, there is no diagnostic code to enter from the diagnostic software that most drive manufacturers push out to potential RMA users. Do those default to NTF?

The diagnostic code is: "It's broke".
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RE: MTBF, AFR and you
dholland 8th Feb 2011
If 60% is the NTF rate, why is ARR not AFR/.4? Seems like AFR = ARR * (1-.6).
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RE: MTBF, AFR and you
Robin Harris 9th Feb 2011
@dholland
You're right. 40% is the NTF rate. My mistake. Fixed.

Thanks!

Robin
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RE: MTBF, AFR and you
Vesicant 10th Feb 2011
Since AFR is obtained by PFM from MTBF, how can it be a better measure? You're just...massaging...numbers derived from the same basis.
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Not the entire picture
Joe_Raby 10th Feb 2011
What about failures due to firmware issues (Seagate and Fujitsu come to mind)? Do the results calculate failures based on failing circuitry or just plain old programming screw-ups, or are they just predictions based on stats for motor failures?
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OMG...
james347 15th Feb 2011
...GTFOH!
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