Latest Posts

Call for S'pore data protection law to include public sector

Online feedback for Singapore's proposed data protection law closed last week, marking another step closer to the start of the country's data protection regime.Outlining enforcement rules and penalty for organizations, the proposed framework seeks to protect consumers' personal data through regulating the collection, use, disclosure, transfer and security of such data.

November 3, 2011 by

Comments

Enabling the disabled with tech

Helen Keller was the first deaf-blind person to earn a Bachelor of Arts degree in 1904. The story of how her teacher, Anne Sullivan, did what was thought impossible and taught Keller to communicate without the advantage of speech or sound inspires many even today.

August 28, 2011 by

Comments

When the online world shouldn't be welcomed home

We've all heard of online matchmaking and dating services that have gone wrong. If you're lucky, you'll walk away with nothing more than an embarrassing tale about how your date's toupee landed on your lap during dinner.

August 18, 2011 by

1 Comment

A look at what goes on in data centers

Cloud services are ramping up, with companies like Amazon and Google extending their content hosting services to include music and mobile devices now added to the mix.The increasing reliance on cloud underscores the role data centers play in ensuring services delivered over the Web are available and accessible at all times.

August 11, 2011 by

Comments

An IT shot at error-free prescription

My associate editor Vivian Yeo returns with another post this week in which she discusses the state of healthcare data management, still largely untouched by technology, in Singapore.I remember writing about the government's plans to digitize medical records and its dreams of a paperless healthcare system, where private clinics and major hospitals can easily share a patient's medical data and establish a single consolidated view of that patient's healthcare history.

August 4, 2011 by

Comments 1 Vote

In customer relationship, silence isn't always golden

Ask anyone and they'll almost certainly have a personal horror customer service story to relate. And most organizations know the relationship they have with their customers can mean the difference between a loyal brand follower and a fervent brand trasher.

July 1, 2011 by

1 Comment

Common sense necessary in tech deployments

This week's guest blogger is someone from my own team and one who's been tracking the IT security and services segments for a while now.In her blogpost, Vivian looks at the takeaway lesson from recent incidents that resulted in damaged property and personal data being leaked simply because the organizations involved committed a couple of basic oversights.

June 13, 2011 by

Comments

Securing your online social identity

So, what was the first thing that went through your mind reports surfaced that Facebook CEO Mark Zuckerberg's own profile page on the social network had been hacked?That the Internet can never be 100 percent secure should, by now, be a foregone conclusion.

February 1, 2011 by

Comments