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Analysis: California’s Online Impersonation Law, Effective January 1

By | December 30, 2010, 6:00am PST

Summary: In 2010 the trend of online impersonation increased, sometimes with tragic results. If you feel “there oughta be a law”, you’re in luck.

One thing that reached new heights of both stupidity and tragedy in 2010 was the trend of online impersonation. If you’re shaking your USB-enabled cane and shouting “there oughta be a law” in between pre-NYE shots of Metamucil, then you’re in luck.

As of January 1, 2011, California’s first online impersonation law – SB 1411 – goes into effect, making malicious digital impersonation a misdemeanor that comes with fines up to $1000 and/or up to a year in jail.

Hey, in Texas it’s a third-degree felony. But, mystifyingly, that’s only for social networking sites.

For a long time, online impersonation was mainly thought of as identity theft, or as something done occasionally by pathetic exes or total dicks, but it happened mostly when your credit got hijacked and you found yourself the proud owner of a $5K phone bill and a receipt for swampland in Florida. This past year saw a sharp spike in a much more personal kind of impersonation: when people abuse the anonymity of the Internet to cyber-harass individuals.

It was only a year ago that a California based Marine posed as his ex-girlfriend on Craigslist and via email to set her up for a brutal rape in her own home. Sentenced to 60 years, the punishment was clear.

Most cases are not this extreme, and they go unpunished. SB 1411 is being hailed by those facing a tsunami of legitimate cyber-harassment cases that come up empty-handed for legal recourse to stop, deter, or create consequences for impersonation attacks.

It is also getting a boatload of wariness as to how it might relate to protected speech. Before the law was signed, EFF’s Corynne McSherry told BBC she didn’t think SB 1411 included enough protections for satire and parody – especially in the era of political impersonation as protest, a la The Yes Men.

The Harm of Malicious Impersonation: We’re Gonna Need A Bigger Boat

San Francisco lawyer Erica Johnstone handles a lot of these cases. Johnstone, a partner at Ridder, Costa & Johnstone LLP., litigates online issues regarding harassment, the right to privacy, identity theft and impersonation, and defamation. She explains,

“Almost all cyber-harassment goes unpunished, with devastating consequences to the victims, including loss of reputation, shame, mortification, hurt feelings, pain, suffering, inconvenience, loss of business and education opportunities, and emotional distress.”

Dr. Keely Kolmes, Psy.D., the pioneer of Digital and Social Media Ethics for Psychotherapists, cautions about the potential harms of online impersonation.

“This is a form of harassment and the emotional distress may lead to anxiety, depression, sleep disturbances or other disruptions to a person’s well-being. It could significantly impair a person’s daily functioning in school, work, or relationships. It can also have an effect on someone’s social support system if others don’t recognize that the individual is being impersonated.”

The amount of cases is becoming overwhelming, and predictably the victims are mostly women – Jane Does.

In one (milder) case, the defendant stole Johnstone’s client’s identity and created fraudulent online user accounts under the client’s name on dozens of websites like Facebook, YouTube, and CNN.

Using these fake accounts, the defendant would pose as her client online for the purpose of repeatedly publishing sickening and offensive comments – as part of the overall strategy to defame, harass, terrorize and stalk her.

Johnstone tells us, “SB 1411 is important because it makes impersonation a crime, creates a civil cause of action victims can use to defend themselves against alleged impersonators, and provides for attorney’s fees, which are critical in terms of extending protection to those who may be otherwise unable to afford to enforce their rights.”

Can An Impersonation Law Really Help?

SB 1411 is the creation of Sen. Joe Simitian (D-Palo Alto), and was signed off on by Governor Schwarzenegger last September. It targets impersonations with the purpose “of harming, intimidating, threatening or defrauding” victims through the Internet or other electronic means.

Simitian drafted the law after someone used his email address for a profanity-filled email campaign to his business and government associates – and later, to a reporter – and got away with it scot-free.

Yet even when malicious impersonators get caught, they usually still get away with it. That’s what makes SB 1411 interesting: it keeps perpetrators from being “judgment proof” and creates real-world consequences for online harassment.

And being “judgment proof” is what has kept Johnstone’s Jane Does as victims, while their (known) harassers got away with it. She explains,

“SB 1411’s criminal component is a strong deterrent for judgment proof defendants – that is, for defendants who cannot adequately compensate the victims of their impersonation. Perpetrators attempt to evade the civil justice system by ignoring lawsuits brought by their victims and forcing default judgments (because, surprise, these perpetrators typically have no assets). Unlike monetary judgments, which may be difficult to enforce, perpetrators can’t hide from law enforcement with impunity – the criminal aspect of SB 1411 means that those who impersonate others online will face real-world consequences for their actions.”

Generally, impersonation victims usually can’t afford to use the legal system to make creeps stop abusing them online. This law changes that, too.

Johnstone elaborates, “SB 1411 sends a message to cyber bullies that this type of malicious behavior will not be tolerated by the law simply because the costs of litigation may make it less likely that the impersonated will vigorously defend their rights. In this way, SB 1411 places the costs of litigation squarely where they belong – on the party whose impersonation gave rise to the suit in the first place.”

But What About The Yes Men?

Colette Vogele is working with Johnstone on co-founding a non-profit organization to educate the public and lawmakers on these issues, and provide tools to identify and confront the problems of online harassment. Vogele is a Non-Residential Fellow with Stanford Law School’s Center for Internet and Society, and handled an exploding number of cases on online harassment and privacy cases while she was in private practice in California.

Vogele has an eye on all the issues around SB 1411, too. “I think the potential restriction on speech will be interesting, and anti-slapp statutes may also take on importance for first amendment-protected speech that is chilled as a result.”

At the same time, Vogele is optimistic. “The impersonation law, by including the criminal enforcement mechanisms, will help victims of impersonation have some path to justice.”

Sen. Simitian claims that his law is mindful about protecting the free speech rights of those who impersonate for parody, satire and political speech, and only for those who impersonate with “harmful” intent.

How harm is determined, remains to be seen.

Tell us in the comments: Do you think this law will work? Could it have deterred previous impersonation crimes like the MySpace suicide or the Craigslist rape plot case?

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Topics

Violet Blue is a Forbes Web Celeb, SF Appeal contributor, a high-profile tech personality and one of Wired's Faces of Innovation.

Disclosure

Violet Blue

I am currently freelancing part-time (only) for ReadWriteWeb for their general news blog and their Start (startup tools) channel; this was made in agreement that I would not write about anything that might conflict subjects in my blog (no sex content). I'm under contract to publisher Cleis Press for editing three more books (only) with the topics of women's/couples' erotica. I have been writing and editing books for Cleis Press for ten years on the subjects of erotica and human sexuality (guidebooks). I'm not under exclusive contract anywhere/to anyone/to anything, I have no investments.

Biography

Violet Blue

Violet Blue (tinynibbles.com, @violetblue) is a Forbes Web Celeb, SF Appeal contributor, a high-profile tech personality and one of Wired's Faces of Innovation. She is regarded as the foremost expert in the field of sex and technology, a sex-positive pundit in mainstream media (MacLife, Forbes.com, The Oprah Winfrey Show, others) and is regularly interviewed, quoted and featured prominently by major media outlets (from ABC News to the Wall Street Journal). A published feature writer and columnist, Violet also has many award-winning, best-selling books; her books are featured on Oprah's website. She was the notorious sex columnist for the San Francisco Chronicle. She headlines at conferences ranging from ETech, LeWeb and SXSW: Interactive, to Google Tech Talks at Google, Inc. The London Times named Blue one of the 40 bloggers who really count.
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RE: Analysis: California's Online Impersonation Law, Effective January 1
Guitazz Music 6th Feb
I think the new law is great. But enforcing it is another matter. It is good to know that the law makes the abuser pay for all the costs of the suit. In my case the web server is in California, Yahoo! Inc. but the creator of the website never lived in the state. The Yahoo! terms of service agreement has clearly been violated by the abuser and I have sent Yahoo! a certified letter documenting my situation. I did get a response via e-mail to fax or send my letter to them at a different address than the one posted on their website. That was some time ago. So now this past Friday I sent a DMCA take down notice. I have read that your chances of resolving these matters on your own are slim to none. It is obvious that the abusers know this and has made them bold. Thanks for the great article. I have now become somewhat bold on my own and blogged about my situation. Hopefully I can embarrass this person into taking the website down, I doubt it. But it is worth a try. Rene'
Personally, I am frightened that this law will be used to harass people who are NOT impersonating other people, in order to get money or other things from them.

These laws usually have a good premise, but when that premise gets tested in the real world? We find that they don't work very well or at all.
First of all, let me tell you a little secret. I have been dealing with; sort of, this online impersonation thing , for some time and it has gotten so bad that I am in the middle of trying to deal with a College about continuing my higher education and them not letting me continue.

In the second place if you really think or know someone is impersonating you stand up and be heard: Please.

For the third case there really should be no statute put in place that makes it O.K. to use Satire or Parody. To tell you why; that is exactly where it starts is with Satire or Parody, and then the satirist we'll call them; get comfortable and "they move on to bigger things.

The next thing you know The good old U.S.A will be a place that only 'criminals' can live and then where would we all be except trying to find a new home for all of our families, in an another country, trying to learn a new language, a new custom or their customs and feeling like the "criminals should feel "left out in the cold."

To put in hind's sight 'They say this country was founded or started by criminals A.K.A our forefather's.

Yet they call this a free nation.

I can not put any clearer than that.
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I read it, and it scares me.
lshanahan 30th Dec 2010
I followed the SB1411 link to the Senator's website, which has a link to where the actual text of the final bill can be found. A couple things scare me.

First:

It's surprisingly short, and contains NO language whatsoever about protecting parody, etc.

Second, Here are the first couple paragraphs (emphasis mine):

" Existing law makes it a crime to falsely impersonate another in either his or her private or official capacity, as specified. Existing law also makes it a crime to knowingly access and, without permission, alter, damage, delete, destroy, or otherwise use any data, computer, computer system, or computer network in order to devise or execute any scheme or artifice to defraud, deceive, or extort, or wrongfully control or obtain money, property, or data.

For a violation thereof, in addition to specified criminal penalties, existing law authorizes an aggrieved party to bring a civil action against the violator, as specified."

So in addition to existing California law making it a crime to impersonate someone California feels the need to pass a law making it a crime to impersonate someone.

Government logic like that always raises red flags in my mind.
What if you impersonate nobody, just a made up individual but not yourself, does that violate the law? I could see how someone could use that mechanism to say impersonate a fake identity like maybe a girl/guy identity to send romantic emails or something as bait to say test a boyfriend/girlfriend's fidelity. Would that be subject to this law?
@Bueyakasha

The text of the law does state it must be impersonation of an actual person.
Well is Santa Claus an actual person?

LOL... grin

How harm is determined, remains to be seen.

And it's because they can't determine that, that these stupid laws will be thrown out on their ear.
@Bueyakasha

NO. There would be no victim.
I don't know enough about law to know whether something like this will really act to deter. Quite honestly, if a person has been emotionally destroyed by a cyberbully, a $1,000 fine doesn't begin to repay for the harm that was done.

I sincerely hope the law can be made to work, and I applaud the California legislative organization for at least trying to address the problem.
@mannotw@... I suppose you see things differently, but getting the government involved is not always the answer to a problem. I cannot say whether this particular problem really is one that deserves to be addressed via a new law, since I have not looked into either the problem or this new law, but it does set off some warning bells in my mind.
@KeithDick

It is not only getting the law involved, it is getting the cops involved. And I know that it is not always a good thing, but the fact that we will not ceased to try to make this place correct is.
@KeithDick

It would be nice to live in a fairy tale where all is good and everyone is happy. Wake up!! We don't! And since we don't, we do need an entity greater than ourselves (government) that can create laws (rules) to protect us, or at least give us recourse.

Without the laws we currently have, we would be living in the old west where those just wanting to live a good life would be bullied by those you choose to use their will to get what they want without regard for others. There are many people in this world who have little to no regard for others. So, let's not be silly - laws are meant to offer us some form of protection or recourse from them.
0 Votes
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Who's gonna pay?
Rick_R 31st Dec 2010
Johnstone elaborates, ?SB 1411 sends a message to cyber bullies that this type of malicious behavior will not be tolerated by the law simply because the costs of litigation may make it less likely that the impersonated will vigorously defend their rights. In this way, SB 1411 places the costs of litigation squarely where they belong ? on the party whose impersonation gave rise to the suit in the first place.?

Hmm, ... let me see now ... do we prosecute these three crack dealers who sell to middle schoolers? ... or do we go after this scum who wrote a few nasty emails using his ex-girlfriend's name after she slept with his best friend?


... HEY! WHO TURNED OFF THE LIGHTS ???

Well, I'm not going to be able to find out TOMORROW because the state has furloughed government workers one day a week due to budget shortfalls.

But then, hey, it's probably just one of those California "rolling blackouts".

Anyway, where was I? ...

I know! I think we'll prosecute the three crack dealers and let the armed robber who pistol-whipped the little old lady plead guilty to Disorderly Conduct. That will free up time and money to go after the emailer! Sure, it's a non-violent crime. And, sure, he has no previous criminal record. And, sure, it's only a misdemeanor.

Hey, it's not like judges and their support staffs have work to do! I'm sure Judge Brown or Judge Johnson or Judge Garcia won't mind at all us taking up their time prosecuting this guy! After all, they're "public servants". If this guy decides to demand a jury trial on a misdemeanor, I'm sure they won't mind.

Well, now we can FINALLY put a stop to this cyber-abuse! THAT'LL put the FEAR OF GOD in 'em!

YEAH, RIGHT! UNDER CALIFORNIA LAW A PERSON CAN GET $500 FOR EACH SPAM EMAIL RECEIVED. LOOK HOW WELL THAT WORKED!
This is going to be interesting...
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Using other laws
darkonc 31st Dec 2010
Creative use of laws like fraud, defamation , etc. could serve to punish in states where this law doesn't exist.

For example people impersonating me to make it look like I'm crude rude and disgusting could be seen as defamation. Instead of saying "Stephen said X", they said "I'm Stephen and I'm saying X". Because they claimed that they're me, there's no reason to explicitly say "Stephen said.." to trigger libel/defamation laws because that's implied by their using my name.
Several years back I posted a 'personals' ad online. I used a girls pic from somewhere on the net. Received hundreds of guys replies, and then? A guy sent me his picture, which was the same as I posted with!!! He said he was a guy, but how was I to know?

Me: 50 years dumb. Posted ad to see what a 'typical' response was. Mostly OK, but there were way to many weird, kinky, and downright strange replies. Oh, and "IF" those type repliers were as good as presented, they would not be lurking online.

Bottom line: As I am indigent, sue me. You will win by default. And the paper you win is way too rough to be used in the 'rest room.' lol
The problem in California is the State doesn't have the interest to prosecute with a heavy hand to the "fullest extent of the law". The Attorney Generals office seems to just want to clip their coupons rather than enforce the current laws. I know because I am a victim who is out $80,000 on a scam.
This law doesn't take into account that real people have volumes to say about the companies that suck, but are stuck using. If they happen to say something out loud, the suck *** service they currently receive will get worse. Some avenue of voice needs to be available and I'm not talking about some site or blog stuff somewhere in cyberspace that most people will never see. I agree with most people here... this law as written is much too vague!
I've been a victim of online impersonation....lately I've just tried to figure out who it could be and what I could've ever done to someone to have them do this to me: in February 2011 I started receiving phone calls in the middle of the night from phone number all over the united states. These were young men claiming that I had been online chatting with them on an adult sex website and that I gave them my phone number. Most of the men hung up when I wanted answers or wanted to know the URL address. Nonetheless, this harassment continued for weeks. Next, I had someone create email addressed using my name and posing as me on Facebook. Then I had both my email addresses request password reset. The final straw was another online Impersonation as me on a website where I was verbally assaulted and my full name was posted. After doing some research I AM most definitely pursuing legal action. I am scared! Scared for my well being, scared for my son. Being a single mom who lives my live by trying my best to be a good role model to my son. One who strives to be compassionate, forgiving, loving, slow to speak, quick to listen and slow to anger. Is bewilders me that someone can
work do hard t ruin and hurt another person this way!
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I think the new law is great. But enforcing it is another matter. It is good to know that the law makes the abuser pay for all the costs of the suit. In my case the web server is in California, Yahoo! Inc. but the creator of the website never lived in the state. The Yahoo! terms of service agreement has clearly been violated by the abuser and I have sent Yahoo! a certified letter documenting my situation. I did get a response via e-mail to fax or send my letter to them at a different address than the one posted on their website. That was some time ago. So now this past Friday I sent a DMCA take down notice. I have read that your chances of resolving these matters on your own are slim to none. It is obvious that the abusers know this and has made them bold. Thanks for the great article. I have now become somewhat bold on my own and blogged about my situation. Hopefully I can embarrass this person into taking the website down, I doubt it. But it is worth a try. Rene'

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