Virtually Speaking

Dan Kusnetzky, Paula Rooney and Ken Hess

Comments on Nasuni blog on the cloud's little secret

By | June 25, 2010, 3:13am PDT

Summary: Is vendor lock-in cloud computing’s little secret?

After speaking with Andres Rodriguez, Founder and CEO of Nasuni about his company’s interesting cloud storage offering, I spent a little bit of time on the company’s website.

Nasuni, by the way, is offering a clever, simplified cloud storage and protection service that could make life easier for many mid-tier companies. I’m working on editing a Nasuni customer profile and hope to post it in the near future.

While visiting the Nasuni website, I came across an insightful post, The Cloud’s Little Secret: Vendor Lock-In and thought the ideas there would be worth a few comments.

Is Lock-in simply part of the package?

If one looks objectively at many Software as a Service (SaaS) and Platform as a Service (PaaS) offerings, it is easy to come to the conclusion lock-in is part of the service!  Call it an added feature if you’d like.Once an organization puts there data into these applications or uses the suppliers proprietary application framework and APIs, the customer is firmly locked in.

This one of the reasons that large organizations are waiting for standards to emerge allowing a greater level of interoperability and data migration. Other reasons include concerns about security, data retention, compliance and the ability to survive an audit.

Rushing in can be a survival thing

That being said, many organizations are rushing in anyway. It appears that they are more concerned with lowering their overall costs now. They’re not really thinking far enough into the future to put lock-in avoidance on their list of priorities.

I guess the decision-makers’ reasoning is that if the company doesn’t lower its overall costs now, it won’t survive. If it doesn’t  survive, what difference does a little lock-in make?

Looking back, will survivors think rushing in was a good approach?

A few years down the road, however, survivors are likely to take a dim view of the decision-makers who gladly donned a vendor’s handcuffs and ankle chains to save a little money. I guess we’ll all have to see how this plays out.

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Daniel Kusnetzky is a distinguished analyst and the founder of the Kusnetzky Group LLC.

Disclosure

Dan Kusnetzky

The Kusnetzky Group LLC is an independent technology industry research firm that focuses on system software, virtualization and cloud computing technology.

Dan's opinions are based upon research, personal experiences and actual use of technology. They are not based upon the relationships the company may or may not have with suppliers, end user organizations, the media, consultants or other analysts.

Dan's research is available on a subscription basis through the Kusnetzky Group LLC. Dan's attendance at industry events or at client meetings may be sponsored by the client. Clients may provide hardware or software for testing prior to the publication of analysis that includes that product. Clients may also provide shirts, jackets, coffee cups, folders, backpacks, pens and other event chotchkies. While nice, these don't effect Dan's opinions or insight about those clients or their products.

Biography

Dan Kusnetzky

Daniel Kusnetzky, Analyst and Founder of Kusnetzky Group LLC, is responsible for research, publications, and operations. Mr. Kusnetzky has been involved with information technology since the late 1970s. Mr. Kusnetzky has been responsible for research operations at the 451 Group; corporate and marketing strategy for Open-Xchange; system software and virtualization research at IDC; and program and product management at Digital Equipment Corporation.; Today, Mr. Kusnetzky focuses on system software, virtualization technology and cloud computing.

Talkback Most Recent of 6 Talkback(s)

  • Another view on Vendor Lock-In
    Read:
    http://wisdomofganesh.blogspot.com/2009/06/whats-wrong-with-vendor-lock-in.html

    and decide if the Cloud is potentially a Lock-In.
    I believe it is not.
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    Dietrich T. Schmitz, ~ Your Linux Advocate
    25th Jun 2010
  • RE: Comments on Nausni blog on the cloud's little secret
    There may be some element of perceived lock-in, Saas vendors would do well to provide customers the ability to take their data with them whenever they want. The key is to provide the data in an easily re-usable form else its only lip service. This is especially true for application service providers.
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