Can’t get into the office today? No problem!

Can’t get into the office today? No problem!

Summary: Recent disturbances have made it even more important for businesses to build home and remote working into their business communications infrastructure. And with the disruptions of the Olympics not far away, we all need to be prepared for employees to be able to work as well remotely or from home as they do in the office.

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TOPICS: Emerging Tech
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Recent disturbances have made it even more important for businesses to build home and remote working into their business communications infrastructure. And with the disruptions of the Olympics not far away, we all need to be prepared for employees to be able to work as well remotely or from home as they do in the office. And there truly has been a seachange in the delivery of home and remote working.

Gone are the days when business conference calls involved participants straining to hear each other on telephone lines of varying quality with little real opportunity for valuable professional interaction...and all ended up by saying they needed to meet face to face to sort it all out. We now have real visual collaboration on a scale previous generations of business people could only dream of.

Of course, just being able to clearly see other participants in a conference call is not enough to warrant major investment in video, but when you add the ability to take part in virtual meetings using any device you want – smartphone, laptop, tablet, traditional desktop PC – and then share ideas interactively on a whiteboard that anyone attending the meeting can review and edit instantly, then the benefits of real time visual collaboration are all too clear.

The beauty of this new generation of communication suites lies in their flexibility - they allow participants to use voice, video and IM – and with some solutions, there is no need for an external Multipoint Control Unit (MCU), because integrated video-switching capabilities are inherent in the collaboration engine, dramatically reducing the TCO.

This technology is a real game-changer as far as remote and home working is concerned. With a simple touch of a screen, you can patch yourself into a meeting with colleagues whether you are based in an office, or are travelling by road or rail, or even working from a remote location across the country or overseas.

Manish Sablok

Topic: Emerging Tech

Manish Sablok

About Manish Sablok

Manish Sablok is Head of Marketing, North Europe for Alcatel-Lucent Enterprise. Manish has a key role in defining go-to-market messaging for customer service, network infrastructure and unified communications product suites in the Northern Europe region. Manish has previously produced articles and white papers on subjects including the importance of Customer Effort in the drive for loyalty, the importance of an Application Fluent Network in establishing an effective multi-channel communications infrastructure and how organisations can move away from single-vendor tie-in to realise greater business benefits.

Manish has been at Alcatel-Lucent for seven years, and before his appointment for the new Enterprise group he was Solutions Marketing Director for Unified Communications (UC) with a worldwide remit. Manish Sablok has a strong background in communications infrastructure, having been at Avaya for five years as Product Marketing Manager for South Asia and before that was Global Account and Channel Sales Manager at Siemens.

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2 comments
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  • Disagree with this whole concept.

    The less people interact face-to-face in real life the more detached from reality they become.

    Recommended reading:
    'The Machine Stops' by E. M. Forster
    Tezzer-5cae2
  • And in completely unrelated news, train fares are due to increase by another 8% next year.

    Working from home is looking like a better option all the time. I agree with the importance of meeting people face-to-face, but then there's economic reality.
    Zogg