Do not call register to go ahead

Do not call register to go ahead

Summary: Telemarketers will have to abide by a national Do Not Call register in 2007, after the federal government announced it would soon introduce legislation to protect consumers. The register would establish national minimum contact standards for telemarketers, on matters such as permitted calling hours, minimum information requirements and termination of calls.

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Telemarketers will have to abide by a national Do Not Call register in 2007, after the federal government announced it would soon introduce legislation to protect consumers.

The register would establish national minimum contact standards for telemarketers, on matters such as permitted calling hours, minimum information requirements and termination of calls.

The standards would apply to all telemarketers in Australia and overseas telemarketers representing Australian companies.

"A Do Not Call register, open to individuals and small businesses, will enable people to opt out from receiving unsolicited telemarketing calls," said the minister for the Department of Communications, Information Technology and the Arts (DCITA), senator Helen Coonan.

"Once a telephone number is registered, it will be prohibited for telemarketers to contact that number.

"However, in recognition of the need for some organisations with underlying public interest objectives to make unsolicited calls, a limited range of exemptions will apply, for example, to charity groups and people undertaking social research.

"Exemptions will also apply to companies with an existing business relationship with an individual, for example with existing accounts or contracts."

The register would cost over AU$33 million to establish, according to the government. Of this, the government would contribute AU$17.2 million, with the remainder to be met by industry.

Individuals and small businesses would not have to pay to register their telephone numbers, the government said.

However, telemarketers would contribute to the costs by the payment of subscription fees to access the register.

The government expects one million registrations in the first week of the register's operation and four million after its first year.

Topics: Government AU, Government

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23 comments
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  • 33 millions dollars !

    Sad isn't it. How much could it really cost for a database server, software, IVR, staff, etc. ?

    Looks like:
    * 5 million will go into "project management"
    * 25 million for the likes of IBM scum or DiData
    * 3 million in advertising
    Leaving nothing for monitoring and chasing up offenders.
    anonymous
  • How do we register?

    How do we register?
    anonymous
  • charities are exempt

    In our experience they are amongst the most persistent of nuisance callers. Once you are stupid enough to donate to something and give your contact details, the rotters never, ever stop calling you.
    anonymous
  • Give ME $33m

    And I'll pocket $32million, and get the thing up and running in a week. WTH are they planning?
    anonymous
  • telemarketers

    does this mean we won't be getting the automated computer calls the Liberal party indulged in when canvassing last election.

    Or, are they exempt!
    anonymous
  • telemarketers

    does this mean we won't be getting the automated computer calls the Liberal party indulged in when canvassing last election.

    Or, are they exempt!
    anonymous
  • They've got it all wrong!

    This legislation is all the wrong way around!
    Telstra advised me that present legislation requires them to give out blocks of numbers when companies approach them. This all hangs off the back of a loophole in legislation which requires the Department of Fair Trading to have access to all numbers.
    Who is going to administer this new register ?
    From what I can tell from the information provided, this stupid Government is going to do the worst thing possible: give out all numbers that marketeers must not call. What ignorant, stupid, incompetant thought of that ? That will be abused like you wouldn't believe.
    I personally believe that Telstra should retain ownership of the database and that when marketeers come to them, they don't give out numbers listed in the database. That retains total control.
    I also believe that researchers should NOT be an exemption - they are half the problem!
    When are we going to get politicians with at least half a brain cell who can actually come up with proper solutions to problems instead of fudge solutions with holes in the legislation ?
    gppsoftware
  • Exemptions!

    Apparently the pollies are exempt along with the charities. Perhaps the list should also include an extra selection for both charity exclusion & political exclusions. Then if they start calling indiscriminately we would have the ability to take legal action against them as well.

    Why should they have the right to degrade our lives?

    Of course, as with Li'l Honest Johnnie's previous record of resolute political behaviour control, I'm sure that they'd find a way of making out they didn't know. Whilst ignorance is not a way of avoiding the law's full weight, as with Alex Bummer, (I mean Downer), then I'm sure Li'l Honest Johnnie will avoid it anyway. He always seems to.
    anonymous
  • Telemarketing 'Opt Out' Register

    I've got a better idea - What about a National 'Opt IN' Register. This will allow anyone who actually enjoys being harrassed by telemarketers, moochers, god-botherers or any other spiv to to have this 'pleasure' all to themselves.

    Callers can be assured of an enthusiastic and cheerful greeting every time they dial one of these numbers. 'Opt Inners' can have the undivided attention of these interlopers... and best of all, the rest of us can be LEFT ALONE!

    Any takers?
    anonymous
  • how do we register

    How do we register
    anonymous
  • Charities are exempt

    I agree with Tony. More than half of the annoying calls I receive are from charities. My experience is similar - I once gave to one charity organisation as a result of telemarketing, and before you know it, not only do I get regular calls from this charity, I'm now getting calls from all sorts of charity organisations, most of them I've never heard before!! I also found out that about 70% of my donation goes into paying for "admin" services which include.... telemarketing!!
    anonymous
  • charities

    I'm in full agreement with Tony - I have always given to three favourite charities but over the last 3 years I now receive up to 12 calls each week from other charities. I would like the rules to apply to charities as well. I am too afraid to answer my own phone between 6- 8 each evening because I know it will be another "begging" nuisance call.
    anonymous
  • telemarkers opt-in

    Great idea Chris. I actually like to give to my few favourite charities each year and would welcome being in an OPT-IN situation to donate perhaps twice annually. However I would like to block the other 10 charities who hound me every week because someone has handed over my details to them.
    anonymous
  • Cost of Register

    I totally agree. The amounts of money the government spends on so-called worthy causes is ridiculous. Put a politician in parliament or federal seat that can budget and the public will be happy - DER! Will that EVER happen?!? Maybe they should contract people out.
    Still, at the same time, I agree with this register, but it should be an OPT-IN, NOT an OPT-OUT. People shouldn't have to put their name on a list NOT to be called!
    anonymous
  • When will the register be running?

    I can't see this register happening while this government is in power. It is unlikely a government in bed with big business would do anything to get this up and running, they are having enough trouble covering their asses over their involvement in the "Wheat for Weapons" scandal to be concerned with setting up such a register that would offend those who are financially supporting the party.
    anonymous
  • telemarketers

    seems to me that JAN (in the telsra ad) missed placing alot of ads, so thats why we have all the telemarketers. wake up folks I will ring you if I need you, u don't need to ring me.
    anonymous
  • Ha, what a joke - did you see who got the contract to run the DNCR

    Check out this ASX announcement - What a joke, the co not call register is going to be run by a telemarketing company called ServiceStream. Check this link out: http://www.asx.com.au/asx/statistics/announcementSearch.do?method=searchByCode&issuerCode=ssm&timeFrameSearchType=D&releasedDuringCode=W
    anonymous
  • Re-How do we register?

    Register online here: https://www.donotcall.gov.au/
    anonymous
  • economy??

    All this talk. What abt jobs lost by thousands of telemarketers.As if the country is providing over n above job opportunities for all.Lose the contracts to Asia and then scream help!!! we are losing our jobs to Indians.....Crazy stupidity.....Instead of making such a hullabulla just let people register themselves on the damn silent number individually.Let the databases be changed as n when.Unnecessary hype to prove the govt is doing sumthn really worthwile.3 million dollar on crap when it cud have been used to boost Internt technology where we still are 7th in the wolrd..unlike some countires like Ireland. Any input on that??
    anonymous
  • Charities are exempt???? #$#%@

    This is one of the MOST idiotic, stupid government ideas yet!! It's mainly the damned charity & research companies that annoy the crap out of us in the first place!!
    And to give a list of the numbers NOT to call is insane!! Who elected this bunch of loonies?? I have asked so many people and not one of them have voted for them.
    I WANT A RECOUNT!!
    anonymous