Dotcom apologises to Mega users

Dotcom apologises to Mega users

Summary: Kim Dotcom has apologised to users of his new website, Mega, for its "poor service quality."

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The opening 24 hours of Kim Dotcom's Mega project have not been good from a reliability standpoint, but in terms of popularity, it has been a huge success.

The new "legal" cloud storage website went live in New Zealand at 6.48 a.m. local time on Sunday, and Dotcom threw a huge launch party at his Coatesville mansion, north of Auckland, to celebrate.

However, Dotcom took to Twitter on Tuesday to say sorry to Mega users who have experienced problems with the website.

"The massive global PR around the Mega launch is simply too big to handle for our startup. I apologise for poor service quality," he tweeted. "We are working 24/7 and expect normal operations within 48 hours. Lesson learned ... No fancy launch event for Megabox."

Dotcom hopes to launch Megabox, a music service, in about six months' time.

But Dotcom was coy about just how many people have registered on Mega.

"If I would tell you how many sign-ups we had since the launch, you wouldn't believe it. I can't believe it. So, I won't tell you," he also tweeted.

At the Mega launch and press conference on Sunday, Dotcom told media and invited guests that more than a million people had visited Mega within 14 hours of the site's launch, and about 500,000 had registered as users.

"What we are offering is a smarter, faster, and more secure way of cloud storage, and we are fully assured by our legal team that we are in compliance with the law," he said.

While the site is currently in beta and is a work-in-progress, concerns have been raised over the security of the Mega site. Users currently have no way to delete an account or change the password given by the user during account creation. That means that if an account is hacked, the user has few options available to keep the hacker out.

Topics: New Zealand, Cloud, Storage

About

Chris started his journalistic adventure in 2006 as the Editor of Builder AU after originally joining CBS as a programmer. After a Canadian sojourn, he returned in 2011 as the Editor of TechRepublic Australia, and is now the Australian Editor of ZDNet.

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  • Service Quality of Mega

    I signed up on the day of the launch. Using the site I was extremely impressed with the speed and ease of signing up and using it, in fact I noticed when signing up it was seemingly instantaneous. Well done Mega!
    captainrelaxo
  • Mega storage

    I went online this morning and signed up and it is working now, so give it a try.
    dnationsr