Extending Service Management Beyond the IT Help Desk

Date:
10/09/2012
Time:
2:00PM to 4:00PM
Price:
Free
Venue:
Crown Towers Melbourne, 8 Whiteman Street, Southbank VIC, Melbourne VIC Australia
Map:
Event Google Map
Contact:
Mardi Greenstein
Phone:
02 8080 3300
Email:
Event Contact
Web:
Event Website

It would be incorrect to assume that Service Management is only about IT operations. Organisations today need to offer service management throughout the entire business. By extending these processes to all departments - on a single common platform - you provide both internal and external customers with more efficient and predictable services resulting in improved overall company performance.

FrontRange invites you to a free breakfast briefing on extending Service Management beyond the traditional help desk.

Dont miss the opportunity to hear keynote presenters from the Catholic Education Office in Melbourne, as well as, other examples of how customers are leveraging traditional IT Service Management solutions, beyond IT to support the specific requirements of other business units (i.e. Finance, HR, Student Services, Facilities).

FrontRange is the only ITSM provider in the world that delivers Hybrid Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud.

What: FREE breakfast Briefing Session Extending Service Management Beyond the IT Help Desk
When: Wednesday, 10 October 2012 8:00am - 10:00am
Where: Crown Towers Melbourne, 8 Whiteman Street, Southbank VIC

Schedule:
8:00am Registration
8:15am Hot plated breakfast
8:30am Presentation commences
10:00am presentation concludes

To register for this event please visit: http://www.frontrange.com/au/events/itsm/

RSVP: Yes

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