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ORGANIZER;CN="ZDNet Events":mailto:zdnet-global-events@cbsinteractive.com
DESCRIPTION;ENCODING=QUOTED-PRINTABLE:This ITIL Foundation course outlines the ITIL best-practice framework and prepares participants for the ITIL Foundation certification exam. The three-day course provides attendees with an understanding of the service lifecycle and processes, as well as the best and common practices for IT Service Management.<br />
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Whether adopting ITIL or embarking on continuous service improvement, course participants will gain a fundamental understanding of how IT service, support, and delivery can be best organised to align IT with business needs, improve service quality and reduce long-term costs.<br />
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Event Dates: 15 - 17 April 2013 (3 Days)<br />
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Event Times: 8:45AM - 5:00PM<br />
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Event Cost: $1,950 + GST<br />
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Please register your attendance for this ITIL Foundation workshop at:<br />
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www.powercloud.com.au/ITIL<br />
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ITIL is a registered trade marks of the Cabinet Office.SUMMARY:ITIL Foundation (incl. Exam)
URL:http://www.zdnet.com.au/eventscalendar/itil-foundation-incl-exam-10111249//
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