The Federal Government has released a draft paper on its strategic vision for the use of ICT in government agencies, with a focus on streamlining government service delivery online.
The draft 2011 ICT Strategic Vision document (PDF) was published on the Australian Government Information Management Office blog late this afternoon.
The government has stated that it aims to reduce how complex it is for citizens to deal with government agencies online. According to the document, from 2012 citizens will be able to access every government agency via logging into the australia.gov.au portal. Users will be able to provide data to this single entry point and specify which government agencies can access the data, so they don't have to enter the same information every time they wish to access a service from a different agency.
"Online services will be simpler and easier to use under appropriate security and privacy constraints. People will be able to complete transactions, when and how best meets their needs, to the extent that technology allows," the document stated.
"People will be able to access services across agencies through a single log-on should they wish to link their dealings with various government agencies. Where possible, and based on consent, information and services will be delivered and supported by automated processes."
The document reaffirms the declaration of open government and commits to being more transparent with ICT procurement in the future.
"To achieve this balance there will be more transparency around the Government's ICT activities, investments and plans, especially for common or generic systems such as human resource and financial management," the government said.
Benchmarking for ICT investment and greater transparency of agency ICT usage will allow the government to assess what ICT could be re-used from one agency to another and inform policy.
Driving efficiencies through use of virtualisation and cloud computing as well as looking at whole-of-government ICT purchases were also touted as goals the government seeks to reach in the next five years.
The government also committed to Gov 2.0 and engaging with the wider community online through community competitions such as GovHack and MashupAustralia to foster innovation in ICT in Australia.
Secretary of the Department of Finance and Deregulation, David Tune, said the vision was not just about reducing the cost of ICT but also increasing productivity.
"The ICT Strategic Vision acknowledges the fundamental role of ICT in delivering effective government operations and services. It outlines a possible new direction for the use of ICT by government — a shift of emphasis not just from cost efficiency but also to one of improving public sector productivity," he said.
The government is accepting comments on the draft proposal until 16 May 2011.