HTC unravels: 5 key blunders
Summary: HTC said its monthly sales will stink (again). How did a former smartphone darling get whacked so hard? Here are five reasons.
In what's becoming a monthly ritual HTC told investors that its sales will be lower than expected. The February version of HTC's ongoing debacle saw monthly sales fall 44 percent from a year ago to the lowest level since February 2010.
At this point, HTC's best hope is becoming obvious---the company needs to go back to being a contract manufacturer and designer for other smartphone makers. HTC got its start that way, performed well and then rode Android to be a player and ultimately develop a strong brand. The problem is that HTC got Samsung-ed, couldn't match scale with larger rivals and fell behind the design curve.
HTC's latest device, the One, has received strong reviews but can't hang with the smartphone juggernauts of Apple's iPhone 5 and Samsung's Galaxy line. In other words, HTC is being squeezed from above by Apple and Samsung and below by rivals such as Huawei, ZTE and others looking to gain share.
Also: HTC revenues plunge by half, hitting three-year low | HTC predicts further slide in sales in Q1 2013, plans cheaper phones | HTC: Our competitors were 'too strong' last year
If you take a walk down HTC's memory lane you could say that the smartphone maker peaked in 2010 with its 4G Android devices and then officially jumped the shark in mid-2011. Here's a look at five key HTC miscues over the last 18 months or so brought to you by hindsight 20/20.
Feb. 2011: Samsung launches the Galaxy S II. HTC fails to respond. At the 2011 Mobile World Congress, Samsung launched the Galaxy S II, a device that was slim and sported a large screen that seemed a bit odd at the time, but caught on. HTC had no answer for the thin profile of the Galaxy S II or its larger screen for months.


Feb. 2011: As Samsung was launching its uber phone, HTC was unveiling its first tablet, the Flyer. HTC added a few services and exuded "the iconic style and build quality HTC is known for." Don't remember the Flyer? Me neither. HTC has largely abandoned Flyer sales in the U.S. and doesn't actively sell the tablet.

Aug. 2011: HTC teams with Dr. Dre's Beats Electronics company. HTC became a partner and investor in Beats for $300 million. The goal was to bring high-performance sound to HTC devices and become a huge brand. At the time, I called HTC's Beats deal an expensive case of Apple envy. HTC argument that its brand could be on par with Tiffany is still one of the more comical investor presentation slides ever.
July 2011: HTC buys the outstanding shares of S3 Graphics Co. for $300 million to get patent protection from Apple. Of course, HTC isn't large enough to warrant much Android patent lawsuit attention these days. Apple and HTC settled a lawsuit and entered a 10-year licensing agreement in November.
April 2012: HTC launches its comeback smartphone line dubbed One. The devices looked strong, garnered good reviews and had unique features. The problem? HTC lost its brand mojo and now has very short windows of opportunity between Apple's iPhone and Samsung's Galaxy launches. The innovation cadence, as well as HTC's revenue, is off. Also HTC made a critical strategic error by using tailor-made components for the HTC One. HTC had a limited window to make the One a hit and then was hit by supply constraints.
Morgan Stanley analyst Jasmine Lu elaborates:
Innovation becomes a risky strategy without scale: Weak Feb sales imply 1Q revenues might hit the low bar owing to weaker than anticipated sell-in strength restrained by critical component supply (i.e. actuator for its new “ultrapixel” cameras”) on our checks. This affirms our view that it is a bold move for HTC to use tailor-made components for its new HTC One, causing low yield at the initial stage of ramp up.
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Talkback
HTC largest blunder is singing an agreement with Apple
HTC lacked quality, its cases would chip and ding. If they payed attention to detail and capability to make their produces remain shiny for a two year period, the internals work great!
The Galaxy S4 with all its hype is nothing. I have used the first Galaxy (Vibrant) and the S3 from ATT. Vibrant was an OK buy, but the GPS would not work. The S3 NFC transfer doesnt work with other Android devices. Simply put, trusting Samsung is stupid. Hardware wise, if you drop it, the voice on it goes or something internally breaks, the quality of its construction is extremely cheap. Its simply hype and a horrible good buy. So again, Ill skip all Samsung devices until they have a transparent flexible device out (2014 or so). My experience with Samsung on phones has been real bad (and I do like Android over IOS!), but even an IOS device is better than a Samsung Android device!
Back to HTC. If HTC wants to regain market share. It should make Sense a Google APP for their devices, let users chose what they want. Sell Stock Android devices and improve in the quality of their screens an cases. This will steal all market share from Samsung in a heart beat. And they should renegotiate the deal with Apple, after Apple keeps losing its patents!
paid not payed
avmail@ :your not giving you're
On the subject, have not owned any but Motorloa, so can't comment on any others.
someone said something about battery life being two days, he must be using his a lot as mine goes about three days or so. Mostly use it as a phone.
Semicolon, not comma
You should capitalize the first letter of a sentence ("Someone said something...") not "someone said...").
Also, the comma between "days" and "he" should be a semi-colon instead.
If you're gonna criticize...
Really?
All smartphones break and chip is not handled properly, I've owned many samsung and htc devices and never had a issue, breaking an iPhone is much easier than breaking a samsung or htc phone, it's almost all glass.
"All smartphones break and chip is not handled properly,"
One thing you did not explain
....
Uh, no Uralbas.
It used to be about Retail Recommendation, it used to be about software. IT is not about Software, removeable battery, MicroSD ports, the number of apps, blah blah blah. All these are (at best) checkmarks that may provide a bit of sway.
It is now about 3 SIMPLE THINGS.
1. The Marketing message and what the Brand represents: How easy they make their product KSP to understand and relate to. No one cares about NFC, but they did because of the way Samsung talks about it. No one cares about Panorama Camera software, but they did because of the way Apple talks about it. And look at the commercials from each company. Whether you like them or loathe them, you know when you see a Samsung commercial (because they invest so heavily in media) or an Apple commercial (because they do not change their creative model).
2. Price point and Momentum: Consumers are willing to pay for a little more for a device they believe in, or at least, what is being used by other people. Apple have been building the iPhone brand for more than 7 years (starting with iPod, which the iPhone was inspired by). Samsung has been growing the Galaxy Series for 2~3 years. HTC can't stay with a model line or strategy for more than a year. Also, Apple and Samsung are the masters of lifecycle management. They drop the price of the previous Galaxy/iPhone when the next one comes out. Also, the iPhone 4 and GSII, which is stil is being sold, is nearly 2 YEARS OLD! Why come out with a cheaper model when you can take your older flagship and make it cheaper.
3. Availability at most carriers: The fact that the device is available at most of the carriers, make is a no brainer for the consumer. HTC is learning this, but it took a year to learn it.
It's not rocket science, but it takes discipline, talent and the will to invest in a brand over several years. HTC has not been able to do have any of it.
Sales Reps...
HTC started the android revolution
HTC should have remained faithful to Windows Phone, now even WP users has abandoned HTC because they are focusing on Android. They should have released the HTC One on WP8.
exactly
Asked are the HTC phones selling, "nope, not at all" says the guy
An HTC one with WP8 might of kept me with Verizon
Nokia 920 in Stock
I know!
This is the biggest bit of fanboi tripe I have ever read.
The other possibility is:
....
iPhone
......
htc wp8
Has all the android ad IPhone features and perhaps some others. Beats audio is outstanding great nearly full range Hz . Lots of apps and better battery life than Samsung and previous HtC phones. I can go two days without having to charge the built in battery. Bluetooth feature is very fast and connect instinctively the minute you click on Bluetooth regardless of other Bluetooth devices. Love MS Notes and SkyDrive feature. Great memory also. Photos and Video are top notch and touch works great with other phones. Love the scanner and use when shopping. Sorry guy, your not giving this latest wp8x phone a respectful review. In fact all I read was how negative you painting their phone. Most users of android and iPhones are I the dark about the Windows Phone. When I show them they are impressed. HtC should do some media advertising to wake up users of this brand. Beautiful as well ...thin light and built well.
8x
Windows Phone will save HTC?