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Support is sometimes hard to get

I don't know if I've been especially unlucky, but I can't say I've received very good support to my hardware related problems. At best it has been "If you can fix it or someone else steps up, we'll happily accept patches".

At worst, you get totally ignored or you get a sort of response a commercial company would make, i.e. "Currently there are no plans to support this". The latter is especially sad if it comes from the few people who have access to hardware specifications that make it even possible to write device drivers. Lots of chip companies just don't want to be very free with their specs.

As an example, a bug report about ACPI in Linux I created six weeks ago still has status "NEW", which means nobody is doing anything about it.

Posted by: amrs   Posted on: 06/11/04 You are currently: a Guest | Members login | Terms of Use

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