India's ambitious unified identification project, Aadhar, is facing teething problems after the agency overlooking the deployment said it is investigating complaints of ID duplication and misuse of citizens' personal data.
The Economic Times reported Wednesday the Unique Identification Authority of India (UIDAI) has taken action to find out whether complaints of alleged duplication of Aadhar numbers were true.
It said: "The contact center of UIDAI had received two complaints dated July 25, 2012, and July 31, 2012, regarding duplication of Aadhar. The complaints were forwarded to the respective authorities for taking necessary action. Since it is related to some other residents, [details] cannot be shared."
The agency also said it is looking into six complaints regarding the alleged misuse of personal data while issuing Aadhar numbers to citizens. These were received between May 2011 and February 2012, it added.
Aadhar is the government's initiative to gather biometric information of the country's 1.2 billion residents, who can then tap their ID credentials to receive a wide range of services and government's welfare programs.
One example of services is mobile banking, and UIDAI Chairman Nandan Nilekani said it was aiming to sign up 600 million mobile banking users to the Aadhar payment platform by 2014. The UIDAI had registered 250 million people as of January 2013.