X

Inside JB Hi-Fi's new concept store: photos

Electronics retailer JB Hi-Fi today opened its latest concept store in the new Westfield complex in Sydney CBD and company CEO Terry Smart spoke to ZDNet Australia about how the store came to be.
By Luke Hopewell, Contributor
inside-jb-hifis-new-concept-store-photos1.jpg
1 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

The massive JB Hi-Fi logo adorning the front door is displayed on a large screen, complete with a specials-ticker that surrounds the store.

The concept store spent six months in the design phase before a six week roll-out.

inside-jb-hifis-new-concept-store-photos2.jpg
2 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Inside the concept store, each vendor is given its own space to fill with its gadgets and wares, as opposed to the traditional approach of organising goods by section.

inside-jb-hifis-new-concept-store-photos3.jpg
3 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Terry Smart, CEO of JB Hi-Fi, spoke to ZDNet Australia about the concept, saying that the company looked to Japanese department stores for inspiration on how to build "dense retail spaces".

inside-jb-hifis-new-concept-store-photos4.jpg
4 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

A JB Hi-Fi staffer mans a customer service counter, one of many positioned throughout the store.

Smart said that the store is "hardware-only", and isn't designed to cannibalise other JB Hi-Fi sites in the Sydney CBD that offer software and hardware.

inside-jb-hifis-new-concept-store-photos5.jpg
5 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

JB Hi-Fi even has its own Apple Store inside the Westfield-based concept. However, Smart said that this concept store is not going to be rolled out for all JB Hi-Fi stores around Australia.

inside-jb-hifis-new-concept-store-photos6.jpg
6 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

As usual, all models are live and able to view only the best content on the store's Wi-Fi network.

inside-jb-hifis-new-concept-store-photos7.jpg
7 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

JB Hi-Fi has also included a Telstra dealer inside the concept store. Smart said that the store contains about 1800 square metres of floor space as opposed to the usual 1000 square metres JB Hi-Fi stores normally get access to.

inside-jb-hifis-new-concept-store-photos8.jpg
8 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Panasonic's flatscreen offerings sit alongside competitors like Samsung and Sony. Smart said that the store is designed to show off the latest and greatest hardware to consumers.

"This isn't fighting back against online, this is about giving customers a good experience. You don't get this [sort of thing] in online retail," he said. "This store enables us to test new concepts."

inside-jb-hifis-new-concept-store-photos9.jpg
9 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Special displays include a space for Sony Ericsson's new Xperia Play.

inside-jb-hifis-new-concept-store-photos10.jpg
10 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Dell has raised the floor and installed roof-mounted signage for its display.

Dell has also brought its Alienware gear to the concept store, with customers able to customise their purchase in-store and pick it up once it's built, eliminating the need to wait for a courier.

inside-jb-hifis-new-concept-store-photos11.jpg
11 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Nikon and Canon sit together to the left of the store, with no shortage of official lenses and accessories to choose from.

inside-jb-hifis-new-concept-store-photos12.jpg
12 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Samsung's Smart TV display almost looks like an art gallery on first glance. It's only when you look to the side that you realise that the image is peppered with flatscreens.

inside-jb-hifis-new-concept-store-photos13.jpg
13 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

Samsung continues its presence in the store with laptops.

inside-jb-hifis-new-concept-store-photos14.jpg
14 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

At the rear of the store is an industrial-looking cave for DJs to try before they buy. BYO party.

inside-jb-hifis-new-concept-store-photos15.jpg
15 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

There's no shortage of sound accessories, either, with headphones plugged into iPads for test purposes.

inside-jb-hifis-new-concept-store-photos16.jpg
16 of 16 Luke Hopewell/ZDNET

(Credit: Luke Hopewell/ZDNet Australia)

You can find JB Hi-Fi's new concept store on the corner of Pitt and Market Streets in the Sydney CBD, underneath Centrepoint Tower.

Related Galleries

Holiday wallpaper for your phone: Christmas, Hanukkah, New Year's, and winter scenes
Holiday lights in Central Park background

Related Galleries

Holiday wallpaper for your phone: Christmas, Hanukkah, New Year's, and winter scenes

21 Photos
Winter backgrounds for your next virtual meeting
Wooden lodge in pine forest with heavy snow reflection on Lake O'hara at Yoho national park

Related Galleries

Winter backgrounds for your next virtual meeting

21 Photos
Holiday backgrounds for Zoom: Christmas cheer, New Year's Eve, Hanukkah and winter scenes
3D Rendering Christmas interior

Related Galleries

Holiday backgrounds for Zoom: Christmas cheer, New Year's Eve, Hanukkah and winter scenes

21 Photos
Hyundai Ioniq 5 and Kia EV6: Electric vehicle extravaganza
img-8825

Related Galleries

Hyundai Ioniq 5 and Kia EV6: Electric vehicle extravaganza

26 Photos
A weekend with Google's Chrome OS Flex
img-9792-2

Related Galleries

A weekend with Google's Chrome OS Flex

22 Photos
Cybersecurity flaws, customer experiences, smartphone losses, and more: ZDNet's research roundup
shutterstock-1024665187.jpg

Related Galleries

Cybersecurity flaws, customer experiences, smartphone losses, and more: ZDNet's research roundup

8 Photos
Inside a fake $20 '16TB external M.2 SSD'
Full of promises!

Related Galleries

Inside a fake $20 '16TB external M.2 SSD'

8 Photos