Inside Kroll Ontrack's new data recovery lab

Inside Kroll Ontrack's new data recovery lab

Summary: Last week, Kroll Ontrack opened a new clean room facility for data recovery in Brisbane. We take a peek inside the operation of the facility.

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TOPICS: Security, Storage
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  • (Credit: Kroll Ontrack)

    Kroll Ontrack maintains a parts database, which engineers can use to search for parts. The Australian office may request a part that the German office has on hand, in order to complete a data recovery job.

  • (Credit: Kroll Ontrack)

    In order to achieve the dust free environment needed for proper data recovery, Kroll Ontrack has installed hospital-grade high-efficiency particulate arresting (HEPA) air filters to remove dust particles from the air.

    "To state the old analogy, you can liken the heads of a mechanical hard drive, moving over the top of the hard drive platters, like a Jumbo jet flying at 800km/h a few centimetres off the ground — if anything large gets in the way, then it will certainly end in disaster. This is also true of hard drives as it just takes one large dust particle to cause a hard drive to crash; hence the need for clean air," the company says.

  • (Credit: Kroll Ontrack)

    Kroll Ontrack said that at the last count, it had over 500 proprietary software and hardware tools to help with data recovery. Developing the tools is a continual process because of the release of new storage devices and the revisions of existing models.

Topics: Security, Storage

Suzanne Tindal

About Suzanne Tindal

Suzanne Tindal cut her teeth at ZDNet.com.au as the site's telecommunications reporter, a role that saw her break some of the biggest stories associated with the National Broadband Network process. She then turned her attention to all matters in government and corporate ICT circles. Now she's taking on the whole gamut as news editor for the site.

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3 comments
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  • White coats add an extra layer of protection!
    jimb2-1a1a0
  • Wow, these guys are hacks.. Seriously, no full cleanroom suit? Just opening drives without a face mask , hair net,etc? Looks like they went cheap with the cleanroom too (not even a room, it's just a bench with a drop down plastic wall ....
    SteveFromCalifornia
  • SteveFromCalifornia, the only hack around here is you. Get a life. These guys are professionals and it doesnt matter if they wear a full suit or not. The fact is these guys recover lots of drives. How many have you recovered? Thats what I thought. Go away.
    cheekeman