Is email dead? TechLines debate pics

Is email dead? TechLines debate pics

Summary: Yesterday those passionate about information technology gathered to listen to a debate about the future of email, with a panelist consisting of IBM and Research In Motion executives, as well as a futurologist and an anthropologist.

TOPICS: Collaboration, IBM

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  • (Credit: Suzanne Tindal/ZDNet Australia)

    Before the debate, everyone was in raucous humour, laughing and throwing jibes at debate moderator ABC's James O'Loghlin, instead of taking in the circuit board-inspired set.

  • (Credit: Suzanne Tindal/ZDNet Australia)

    However, soon the debate was on. O'Loghlin was in great form. "Email used to be a great way to keep in touch with people you didn't quite want to talk to," he said. "Now that's Facebook".

    Only 11 per cent of teens use email everyday, he said. "But just because the kids ain't doing it, doesn't mean it ain't happening." In the workplace, the panel agreed, email was very much alive and profuse.

  • (Credit: Suzanne Tindal/ZDNet Australia)

    IBM general manager, Lotus Software and WebSphere Portal, Alistair Rennie (centre) said that many people used email as a scapegoat for a constantly piling up workload. Part of this was the fact that email filtering wasn't up to scratch. "Our filters always lag behind where we need to be," he said. They need to be intelligent, telling you which emails to look at first, he believed.

    He also said that we need guidelines for which interactions should be done with email, with social media and face to face.

    Intel fellow and anthropologist Genevieve Bell (right) said that the best email system would re-engineer old-fashioned PAs and secretaries. "It's a highly specialised talent," she said. "We devolved it back to ourselves, and suddenly have this massive problem."

Topics: Collaboration, IBM

Suzanne Tindal

About Suzanne Tindal

Suzanne Tindal cut her teeth at as the site's telecommunications reporter, a role that saw her break some of the biggest stories associated with the National Broadband Network process. She then turned her attention to all matters in government and corporate ICT circles. Now she's taking on the whole gamut as news editor for the site.

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