IT outsourcing: Ten reasons for ruling it out
Summary: Outsourcing may look good on paper — until you factor in a number of undesirable side effects, says Jack Wallen
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Sad office worker
8. Morale
Outsourcing an IT department has an impact on morale across the organisation because everyone wonders who will be next. Recovering from that dent to morale can take a long time, and there is also the direct effect on perception about IT itself, with employees believing that tech problems will take longer to resolve.
Photo: Roebot/Flickr
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