Professional biography
Latest articles from Matt Baxter-Reynolds
Microsoft's Twitter-based tech support puts Apple in the shade
Microsoft does a superb job of using Twitter to handle technical support. Yet Apple does nothing (and totally should)...
Does the NSA make the case for a "Beneficent Archivist"?
One PRISM theory runs that the NSA copies everything "in case they need it later." Whether this is true or not, is there a case for archiving every global citizen's private data for the benefit of future historians?
Why is Microsoft obsessed with live tiles, and why doesn't Apple care?
Wherever you go, Microsoft puts the Start screen and live tiles front and centre when it comes to Windows 8 and Windows Phone. But Apple seems nonplussed about ripping off the idea. Why?
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- Red Hat Q1 earnings: Right in line