Microsoft takes a mulligan with Windows 8.1

Microsoft takes a mulligan with Windows 8.1

Summary: Windows 8 landed in the rough, but Microsoft gets a second shot with the release later this month of Windows 8.1. For the past few weeks, I've been testing out the consumer preview on both a premium touchscreen laptop and a smaller, cheaper tablet. Is it enough to get Windows back in the game?

Windows 8.1 Start

Whether you love or loathe Windows 8, there’s no doubt that Microsoft’s attempt to reimagine Windows has gotten off to a slow start. The confirmation this week that Surface tablets have not sold well only serves to put an exclamation point on this. Later this month Microsoft will take a mulligan with the release of Windows 8.1.

Microsoft released the public consumer preview on June 26 at its Build developer conference, and in the the last few days it rolled out a preview of the enterprise version. Windows 8.1 is scheduled to be released to manufacturing in August and it will be available to all Windows 8 and Windows RT users as a free update in the Windows Store.

The point-release branding is meant to set expectations. Windows 8.1 is more than just a service pack with lots of little big fixes. But it is less than a new operating system. At Build CEO Steve Ballmer described it as a “more refined blend” of Windows 8. This branding also reflects Microsoft’s shift to a more rapid development cycle with new releases like this expected every year.

For the past few weeks I’ve been using the Windows 8.1 preview on two very different Acer systems. The first, the Aspire S7 Ultrabook, which has a a Full HD touchscreen, is one of my favorite Windows 8 laptops. The second, the Iconia Tab W3, is notable as the first Windows 8 tablet with a small display (and low price), though it hasn’t received great reviews. One of the bigger changes in Windows 8.1 is that it is specifically designed to scale down to tablets and convertibles with smaller displays and lower price tags in order to better compete with Android and iOS.

Better from the Start

The first thing that you’ll notice about Windows 8.1 Preview is that the Start screen looks different. In Windows 8, as you add more applications you quickly end up with a sea of large Live Tiles--many of which don’t display much useful information--that leaves you doing lots of horizontal scrolling to find the right app. Also, it isn’t easy to move the tiles around and group them to make things easier. Microsoft is clearly trying to address all of this in Windows 8.1.

The tiles can now be arranged in four different sizes (Small, Medium, Wide and Large). The “Small” size is useful for launching apps that don’t really require Live Tiles such as Microsoft Office programs; the “Large” format, conversely, is great for apps that display lots of useful information on tiles such as Weather, Finance and Sports.

You can now switch quickly between the tiles and All Apps by swiping up and down (or clicking on the up and down arrows) rather than swiping up from the edge or right-clicking on the Start screen background and choosing All Apps. The latter now brings up a Customize button that lets you name groups of tiles. I created groups for Office 2013, Bing apps, News, Games, etc. When viewing All apps, you can sort them by name, category, most used or date installed. Speaking of groups, you can now select multiples tiles to move around; resize; pin or unpin from the Start screen and task bar; or uninstall.

If you still want to skip the Start screen altogether, you can boot directly into the desktop. Despite the enhancements in Windows 8.1, I suspect many users without touchscreens, especially business users, will choose this option. And, as nearly everyone knows by now, the desktop will now include a Start button. This isn’t a true Start menu--it simply toggles back and forth between the two environments like the Windows keyboard button--but if you right-click on it, you get a menu that is even more powerful than the Windows 7 Start menu (it’s the same menu you get in Windows 8 by pressing the Windows-X key combination, but few users even knew it was there).

Better integration of services

Some key services now work better across all of Windows. The PC settings in Windows 8.1 are more extensive so that you won’t need to hunt around for the old Control Panel to change system settings. Rather than searching in Apps, Settings or Files, Windows 8.1 has a universal Search feature that displays results across Bing Web searches, files stored locally or on SkyDrive, relevant content in Xbox Music and Video apps, and other apps and settings. Finally SkyDrive no longer requires a separate utility to synchronize files and settings (you select these options when you create a new account and can update them in PC settings). When you put a document in one of SkyDrive’s “placeholder” folders it is automatically uploaded and if you can make these files available offline too. This week Microsoft announced some more new features on including high-resolution thumbnails and photos for displays that support it, photo rotation, the ability to select and share groups of files regardless of where they are stored in SkyDrive and a built-in text editor.

New Apps and smarter Snap

One of the biggest issues with Windows 8 is that the apps feel half-baked. The rudimentary Microsoft apps seemed rushed--with lots of important features missing--and many key third-party apps were missing at launch. Windows 8.1 starts to correct this with several new and upgraded Microsoft apps, new capabilities for third-party apps and an over-hauled Windows Store.

New Microsoft apps include Reading List, Alarms and Bing apps for Food & Drink and Health & Fitness to go with the existing ones (News, Sports, Finance and Travel). Reading List is a useful little utility that uses the Share charm to quickly save links to content from other apps or Web sites, but it isn’t a full-feature Web clipper like Evernote or OneNote. The Alarms app has a nice design, and it also includes a timer and stopwatch, but the alarms don’t seem to work if the system is asleep, which makes it largely useless.

Microsoft has also updated Photos and Xbox Music--two apps that badly needed reworking. Photos has new editing features that let you rotate, crop and retouch photos. There’s a nice selection of editing tools and I found them easy to use even on small touchscreens. The only drawback is that it is now designed to work with photos stored locally and the links to Facebook, SkyDrive and Flickr have disappeared (hopefully these will be be restored by the time Windows 8.1 is finalized). The current version of Xbox Music is basically a chromeless app designed largely to highlight selections from the store and let you build custom radio stations around an artist a la Pandora. In Windows 8.1, Xbox Music has a new menu pane that makes it much easier to manage your own music collection, create and manage radio stations, explore new music and build playlists.

Most important, the Mail app is getting a major update that brings over a lot of the popular features from This isn’t included in the preview, but Microsoft has shown some of the features including the ability to drag and drop mail into folders, automatically filter incoming e-mail such as newsletters and social media updates into folders, sweep certain types of messages, such as Groupons for example, into the trash while keeping only the most recent ones; pin folders or favorite people to the lefthand pane to quickly view all messages from them; and initiate Skype calls or messages by clicking on a contact within a message. The version of Office with Windows RT 8.1 will also include Outlook 2013 RT. Unfortunately there’s still no clear timetable for the touch-optimized Windows 8 versions of Office 2013 apps with the exception of OneNote.

One of the biggest knocks against Windows 8 has been the lack of third-party apps, and these have been slow in coming, but Microsoft is making progress. New third-party apps include Foursquare, OpenTable, Rockmelt and Rhapsody with Facebook and Flipboard apparently on the way. The Windows Store, itself, has been completely redesigned with a better layout that places more emphasis on the most popular apps and user reviews. It supposedly provides personalized recommendations, as well, but most of the apps it suggested were already installed on my system and in use, so I’m not sure this is really working all that well. Still it’s a big improvement and Microsoft is also catching up with Windows Store gift cards so users can load their accounts to purchase apps, books, games and content. Windows 8.1 also delivers a laundry list of new features for developers.

One of my favorite new features in Windows 8.1 is the improved Snap feature for viewing multiple applications at once. You can now view up to four applications side-by-side and resize the windows however you like. What’s even better is that apps can automatically take advantage of Snap. For example, click on a photo in an e-mail message, and Mail slides over the side and the photo opens in your default viewer. Or click on a link in Twitter or the new Readling List app, and the app shifts over and the relevant page opens in Internet Explorer 11. Because the original app remains open and viewable on the side, you never lose the context of what you were doing last. This sounds simple, but it turns out to be a big usability enhancement and third-party developers can leverage it to do interesting things with their own apps.

Windows 8 was primarily designed to appeal to consumers. Windows 8.1 doesn’t really change that, but it does include several new enterprise features. Microsoft mentioned a few of these at Tech Ed in June, but it announced more features with the release of the Windows 8.1 Enterprise preview this week.

On its own, none of these new features is a game changer (not even the over -hyped return of the Start button). It still feels like two operating environments (though moving between them is more seamless now), and Microsoft and third-party developers still need to demonstrate that they can deliver robust, touch-optimized apps starting with Office. But taken together the many enhancements in Windows 8.1 add up to a significant improvement in the user experience.

Topics: Operating Systems, Laptops, Tablets, Windows 8

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  • Smarter Apps or Ads?

    eh I dont want Ads embedded in my OS's search or 'apps'
    • Google sells you...

      get a clue... hidden things are more dangerous than the obvious...
      • OwlllllllNet. what ever next number you have been banned

        Nice try with the off topic comment. Seek attention so sad.. :(

        The six flags all most catching up with your user names.
    • Okay, then don't

      You can choose not to use apps that have ads in them. You can uninstall all of them, even IE (long tap the IE icon, tap "Uninstall").

      This has been the way things have worked for years across every single OS in existence, unless you want to go on the record and suggest that Microsoft invented the concept of the ad-support application? I'm not away of a single OS that will refuse to run an app that has ads in it.

      As for ads in OS's search, not exactly sure what you mean by that. Can you give an example? I've yet to see an ad in any of the OS searches I've run. There are ads in the web results but that isn't new for Windows 8.1, they have always been in Bing and Google. If you don't want ads in your web search results, may I suggest you navigate to a search provider that doesn't support ads?

      There are no ads in Windows 8.1. Sorry to disappoint.
      • WTF ?

        I uninstalled all apps and the damn Metro is still showing up !
        • No Metro @ all!

          How about the ability to TOTALLY remove Metro, or make it an install option to DO NOT INSTALL?
          NJ Joe
          • That doesn't sound very easy.

            Might have to tweak the Windows Registry for that one (assuming Windows 8 series has one).
            Richard Estes
      • toddbottom3

        I think he was saying there are adds in some of the apps. I see how that can be annoying but if they are free apps then he cant really complain. Even some apps for windows 7 had adds like Nero.
        • They're in the OS bundles apps

          The ads are in the apps that you are paying for as part of the OS. If you purchase Windows 8.x, it contains a weather app that includes ads. As opposed to for example the weather app that comes with iOS and Android, which does not include ads.
          Han CNX
      • Dissapointing

        Is the fact a dual os seems problematic in audio, and recording. Network spikes are an issue with Windows 8. I have spent hours with Microsoft and it's support. They recommended me downgrading, since I have rights. In it's current form Windows 8 capturing audio, 24/96 capturing equals a digital mess. Crashes, freezes while working with audio is now corrected. Windows 7 solved the issue.

        I am disappointed Microsoft is not addressing latency, issues with its facelift.
        John Oteri
        • MS software = latency

          MS software always had and still does have lots of annoying latency issues. Most users don't understand this as they only use MS software and have no basis for comparison.
          • No MS Software = Chaos is just as true

            No MS = Chaos is just as true
            Nick Thompson
          • My experience has been different

            Latency is worse on non-MS "full featured" stuff like OpenOffice. It performs like crap compared to MS Office when you're on an underpowered system, and still not as good as MS Office when you're on a normal system.

            Sure, you can get less latency by going to a fully un-featured program, but who wants to make something printable in Notepad?
            Jacob VanWagoner
          • You don't understand what latency is

            In the context of this thread, latency during RECORDING AUDIO is a big problem with Windows 8. Last time I checked, Open Office or MS Office are not used for recording audio. You have probably never heard of Ableton Live, or Reason, or Sonar, or Logic, etc.; these are professional grade audio programs for music production, and are used in 99% of the recorded music you hear these days. Those of us that use PC's for audio production cannot use Windows 8. Period. Next time check what you are writing about instead of being an MS fanboy.
      • Metro is one big billboard

        I think the point is that the Metro interface is like a billboard for ads - and will be filled with ads soon enough. This is how MS does business. They used to sell of space and links in the Start Menu. Picture that whole screen filled with ads. Nice.

        BTW I use a Mac too and do not have one app that runs ads by me.
  • still cant change start screen background picture

    without third-party tools?
    • Yes you can

      Whatever picture you choose for your Desktop becomes one of your choices as the background image for the start screen.

      No 3rd party tools required.
      • ok.

        that is a progress
        • it make a big difference

          Just having the backgrounds the same on both desktop and Start screen really makes a big difference (to me anyways) Not having that jarring change from the desktop to , what used to be, that big green screen full of tiles is more like the tiles being displayed over your desktop. Its far less shocking for those moments you find yourself being through back to that God awful Start Screen.
      • toddbottom3's Shill check from Redmond

        As you can see Toddbottom3 with about 12 other aliases now is working over time as his Redmond Balmer check was late. Why?

        Well Balmer insisted he increase his Toll count from 8 to 12 aliases.

        Will someone please BAN THIS MicroKlunk Junk SHILL/TROLL and all of his aliases?