Mincom denies Aussie offshoring

Mincom denies Aussie offshoring

Summary: Privately held software house Mincom today denied claims the company was shifting Australian jobs to Malaysia, saying it was in fact moving roles away from its Indian facility.

TOPICS: Malaysia

update Privately held software house Mincom today denied claims the company was shifting Australian jobs to Malaysia, saying it was in fact moving roles away from its Indian facility.

Industry sources had claimed the company was shifting roles to Kuala Lumpur. Earlier this year, Mincom conceded that in February it had let go of 100 staff globally, which included 50 from Australia.

A Mincom US spokesperson today said that the last round of Australian redundancies had occurred prior to June this year, but denied this was related to its Malaysian move.

Separately, Greg Clark, who is based in Brisbane and was appointed as chief executive to the private-equity owned ERP vendor in April 2008, said the reason for moving staff away from India was because of the churn rate it experienced in the country.

"Recently, Mincom has begun to shift the majority of these technical resources from India to Malaysia. This is due to the fact that Malaysia offers a better time zone for Mincom as well as a more stable workforce with less employee churn," he told ZDNet.com.au by email.

Mincom in 2008 had made moves to offshore some work to ValueLabs, an Indian company specialising in offshore software development and testing. The spokesperson declined to confirm the name of its Indian supplier(s). "Mincom is trying to survive the current economic environment," the spokesperson said.

Clark said that Mincom remained committed to retaining the majority of its R&D in Australia. "Mincom will continue to invest in these valuable human resources. No Australian jobs have been outsourced," he said.

Clark said that the staff in Malaysia were in-house employees rather than staff from a separate entity. Mincom's Malaysian operations are headed up by Clark's fellow former E2open colleague, Chris Birrell, who was appointed to the role in January this year.

Clark said contrary to claims by sources, Mincom was not in discussions with Queensland state government clients over the transfer of resources to Malaysia. "It should be noted that these resources are full employees, in-house as opposed to 'outsourced'. Mincom takes advantage of its global operations whenever it makes economic sense to do so, performing development, support and consulting activities out of Mincom operations in USA, Chile, South Africa and Malaysia as well as Australia," said Clark.

Topic: Malaysia

Liam Tung

About Liam Tung

Liam Tung is an Australian business technology journalist living a few too many Swedish miles north of Stockholm for his liking. He gained a bachelors degree in economics and arts (cultural studies) at Sydney's Macquarie University, but hacked (without Norse or malicious code for that matter) his way into a career as an enterprise tech, security and telecommunications journalist with ZDNet Australia. These days Liam is a full time freelance technology journalist who writes for several publications.

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  • Mincom denies Aussie offshoring

    "Clark said that Mincom remained committed to retaining the majority of its R&D in Australia."
    R&D is a joke in Mincom. Ahhhhhhh & (madly) Develop is more like it. Ask Mincom how much 'R' or 'Ahhhhh' they have done in Ellipse 6 Desktop so-called .Net program?
  • Mincom denies Aussie offshoring

    Clark is quoted as saying that "No Australian jobs have been outsourced." That does not address the US jobs that were outsourced. I was doing a job in the US, and was laid off as the Kuala Lumpur operation was coming online. I was doing the job, now someone in Malaysia is doing the job. As far as I am concerned, my job was off-shored.
  • More Mincom US tech layoffs amid "growth"

    Although Mincom has opened 2 new offices in North America, they let go the majority of the North American technical staff based in the Denver office today. This looks like a shell game to make it seem like they are growing, when in fact they are still having big problems. How are they going to focus on North America without any tech people there?
  • Mincom are Covering Up again

    I was a employee of Mincom in Brisbane until the 24th of September 2009 where myself and and 10 more employees where made redundant as well as other offices in sydney and denver, with approx 30 staff postions that where now to be carried out in the Malaysia office in KL. There is more redundancies on the way however in Late February early March 2010 when the Chile office opens, with a bare minimum staff left at the australian offices to support the governent contracts only and all other contracts are to be support by oversees offices. Mincom are essential dissolving their operations in Brisbane, outsourcing the current Data centre in Brisbane to another company as well which means that the server management teams currently in brisbane will not be employed for much longer either "approx 15 staff in brisbane along"
  • Layoffs only the beginning

    ....pink-slips @ 6 o'clock!