NBN Co smooths ruffled Tassie feathers

NBN Co smooths ruffled Tassie feathers

Summary: The National Broadband Network Company has responded to criticism that it's not explaining its mission well to Tasmanian residents, saying that it had appointed a community relations manager in the state. It's also reassured those in areas to be served by wireless that existing ADSL broadband over Telstra's existing copper network won't be shut down for 10 years.

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TOPICS: Broadband, NBN
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The National Broadband Network Company has responded to criticism that it's not explaining its mission well to Tasmanian residents, saying that it had appointed a community relations manager in the state. It's also reassured those in areas to be served by wireless that existing ADSL broadband over Telstra's existing copper network won't be shut down for 10 years.

Consumer action group Digital Tasmania late last week expressed its frustration with what it said was a lack of information and promotion about the NBN in the state. It said that some communities had no knowledge on when they would get the next-generation network or how to use it, and were concerned that their existing ADSL connections would be replaced with wireless in non-fibre areas.

However, in a statement responding to the issue, NBN Co this morning pointed out that it had already released indicative maps and lists on its website outlining the towns where fibre and wireless infrastructure would be rolled out, with those not mentioned likely to be candidates for satellite.

"As we get into the more detailed site-by-site plans, further information will be available to help address issues in relation to the borders between technology deployments," it said.

Digital Tasmania had said that some residents were concerned they might lose their current ADSL services if they lived in areas to be covered by wireless broadband.

However, NBN Co said that the government policy under which it was operating had stipulated that the copper network should be maintained for a decade in areas not to be covered by the fibre footprint — 7 per cent of premises.

In addition, it said that the promised wireless peak download speeds of 12Mbps would be better than what many people will be currently experiencing on ADSL — "particularly if they are in a rural area some kilometres from their exchange".

For those communities not covered by the initial fibre roll-out, NBN Co pointed out that the government had encouraged it to explore mechanisms for a community to fully or partially fund the extension of the fibre network to cover that location, with NBN Co only seeking to recover the incremental costs incurred in the extensions.

Lastly, on the issue of community awareness in general, NBN Co said that 50 per cent of people in Tasmanian fibre areas had opted to have their house connected.

"Almost two months ago we appointed a community relations manager for Tasmania, and she has been progressively working through a list of community contacts, primarily working through local government," the company said. "NBN Co has also recently developed some case studies to increase awareness of the network and what people are using it for."

Topics: Broadband, NBN

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9 comments
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  • Why keep Telstra's old faithful active for ten years. Is it too difficult to FTTH, how many other areas on the mainland will also not be shut down for ten years.

    Remember, this is the template for the Mainland NBN deployment.

    Tsh, Tsh, Tsh
    Vasso Massonic
  • Mr Massonic in all honesty now...You claim to be concerned about Australia, Australian's and our future, yes?

    As such, and as both sides of politics agree our comms deficiencies needs to be addressed immediately (just one side is willing to spend more and do it properly imo)... let me ask you one simple but "sincere" question, please...

    Whether we agree it's a good thing or not... in the end, after spending a lot of money as we are, wouldn't it be better for the NBN to do exactly as NBNCo claim and be a rip roaring success for all Aussies, putting as at the forefront, so that we can all benefit, rather than praying for it to a fail just so a few naysayers, such as yourself, can say ha ha told ya so...?
    RS-ef540
    • What a shame you won't give me an answer Vasso...

      Rather telling...!
      RS-ef540
    • My dear RS, once again the moment there is the slightest negative pulicity about your great white elephant (called the NBN) you immediately spring to its defence. It is as obvious as the nose on your face (I assume you have one) that the roll out of fibre to most Australian homes is going to be an unmitigated disaster. Time lines and budgets will both blow out to the point that 10 years will seem like 10 months and $37 billion will look like a bargain. Fortunately however it is all quite useless debating the NBN because in its present form it will never happen. What with Julia's carbon tax and the Green's pressure to completely demolish the social fabric of the country (just wait till July when they "own" the Senate) the whole kit and caboodle will be sent back to the Australian people and the coalition will win in a landslide..... sooner the better
      Brianab
      • LOL. Vasmas Mark 2 is back...

        When you have 2 seconds, come and tell us "everything" you know...
        RS-ef540
  • Refer to:

    http://www.zdnet.com.au/turnbull-laying-cable-over-cable-laying-339311189.htm
    Vasso Massonic
  • rather than fix the issue, hire a spin doctor!
    Blank Look
  • NBN shouldnt bother with wireless, chances are both optus and telstra will completely blanket those areas to be covered with wireless by the time NBN is ready to build its wireless network.
    rosendalek1
  • "It's also reassured those in areas to be served by wireless that existing ADSL broadband over Telstra's existing copper network won't be shut down for 10 years."

    Interesting 'prediction' from the NBN Co, it's news to me that the NBN Co owns the Telstra copper network.

    Any decisions how long the copper network will stay in place will be made by the company that owns it, Telstra its management and Board of Directors - just in the same way Telstra and Optus will decide how long the HFC network will run for.

    Nothing whatever to do with the NBN Co!
    advocate-d95d7